I can't open the PDF with Adobe Reader XI... get an error that "Adobe has stopped working" then it closes. Any suggestions?
I can't open the PDF with Adobe Reader XI... get an error that "Adobe has stopped working" then it closes. Is it a question of Adobe, Microsoft problem or security issue?
Since you talk about Microsoft, I guess you're on Windows.
Can you open Reader by itself? If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
Tags: Acrobat
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Hi, Rosemary,
Do you know when this problem started? Try a system restore to a point in time BEFORE the problem started. If the first attempt fails, then try an earlier point or two. NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.
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Start the computer in safe mode and see if the problem occurs. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
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Method 2:
Try to update the graphics driver to your computer and check if it works: http://windows.microsoft.com/en-US/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware
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Follow these steps:
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