I can't play DVDs in Windows Media Player 12 on Windows 7 Pro and get this error msg: Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection.

Hello, thanks for reading and helping me.

I try to play a legitimate, belonging to DVD, but Windows Media Player 12 will not play on my computer Windows 7 Professional.  The DVD worked a few days ago, but all of a sudden, I get the following error message:

"Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

I did a lot of research of these forums and on the ' net.  Here are the suggested steps I tried without success:

  • I tried VLC player.  This works.  However, rather than use this workaround, I wish to find a solution to my problem WMP/WMC.
  • I tried several DVD for years over the last decade.  These DVD works on my laptop, also running Windows 7 Professional and the shark 007 codec.
  • I uninstalled my Shark 007 codec
  • I tried other codecs (K-Lite)
  • I assured that the latest drivers are installed on my video card, XFX ATI Radeon 5850
  • I tried to uninstall Nero 9
  • I tried to use the Windows 7 troubleshooting options:
  • > Reading and burning CD, DVD and Blu - ray (no problem)
  • > Windows Media Player DVD (no problem)
  • > Windows Media Player Settings (detects a problem, wants to restore factory settings, every time, no matter what happens)
  • A system restore to a time when the DVD was working did not resolve the issue
  • The different links in Microsoft, I found in this forum about this problem do not seem to be useful.  There is a link that points to the set-top boxes, but this page just says: "Windows 7 comes with a decoder.
  • I assured the latest driver is available by going to "Device Manager", right click on the drive, then click on "update driver software".
  • I assured that the latest firmware is installed directly from the manufacturer's website.
  • I tried to reset my DRM by renaming the DRM under C:\ProgramData\Microsoft\Windows folder and by going to this Web site to upgrade:http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
  • I've uninstalled and reinstalled Windows Media Player 12 and Windows Media Center via the function "functionality in Windows.

I would be very grateful if a Microsoft technology could chime.  Thanks for your help!

MY COMPUTER:
DVD drive: TSSTcorp CDDVDW SH-S203N ATA Device (Samsung)
Driver: Microsoft 6.1.7600.16384, dated 06/21/2006
Graphics card: XFX ATI Radeon 5850 Black
Motherboard: Gigabyte GA-X58A-UD3R
Processor: Intel i7-920

-Intel i7-920, Corsair 6 GB of RAM, ATI Radeon HD 5850, Gigabyte GA-X58A-UD3R, Corsair 800 d case

Hello

Try this free program:

http://www.DVDFab.com/passkey-Lite.htm

Carlos

Tags: Windows

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