I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help me?

I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help me?

A few things to try.

Go in Edition > Preferences > Documents and PDF/A mode set to 'never '.

Then go in Edition > Preferences > (improved) security and uncheck the box "enable mode at startup protected.

If this does not work, you can always try by selecting 'Print picture' in the Advanced Print dialog box.

Tags: Acrobat

Similar Questions

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    Hello, I've just joined this forum and I am new on this.

    I just want to ask for help regarding our printer at the school. I had problem printing in MS Excel, I installed the printer and set as a default value, but still is not printing. When I tried to print, it will just say "Document pending to print" then it will disappear. I tried to install again, and then I had a copy of the printer HP Deskjet Ink Advantage 2060 (1 copy), that I now use to print in Word format and it works, but I found the problem when I tried printing in Excel. I tried to select the copy of the printer but it does not display and only the default is illustrated - in the printer list when you print without printer HP DEskjet (1 copy) is displayed. Everything I do now is copy from Excel and paste the word so I could print the document. I also tried reinstalling the printer but still the same. Help, please.

    -Hopefully I explained it clearly. Thank you.

    Hi @totemnPaul,

    Welcome to the HP Forums support and thank you for reaching out! Although you may have to contact your school IT Department, I'd be happy to everything I can to help. From your description, I understand that you have difficulties when you try to print from Excel.

    Please first try printing HP and doctor Scan.  Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

    • Connectivity:

      USB: Check that the USB connection from your computer to the HP product works properly.

      Network: Verifies that the network connection between your computer and your network is working properly.

    • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

    • Driver: checks the driver missing or corrupt files.

    • Device Manager: check the problems in Device Manager that could prevent printing.

    • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

    • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

    • Port Match: check the port settings for the HP product.

    • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

    • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

    • Print settings: check and adjust the print quality settings.

    • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

    • Scan tests: check the scanning mechanism, drivers, and registry entries.

    Source:try the HP Print and Scan Doctor for Windows

    Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

    If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

    • If you see only the Green checkmarks (), the tool did not find any problem.

    • If you see green sides (), the utility identified a problem and fix it automatically.

    • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

    • If you see a red X (), follow the onscreen instructions to fix the problem.

    Thanks, I look forward to hearing back on your part.

    Please note, as the issue seems to be limited to those of Microsoft, you might consider reaching out to the Microsoft Support.

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    Hi @AmalTalaat and welcome to the Forums of HP!

    I see you are having problems printing of PDF files.  I would like to help!

    I suggest you perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I recommend also to download and run the HP print and Scan doctor.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

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    What are the settings of your printer wants? Some may deal with sRGB some want Adobe RGB Ctrl/Cmd-Shift-k in Photoshop, then choose North Amercian prepress 2

    He'll take care of the tags for you, or if sRGB is important, Norh American General Purpose 2.

    Here is a summary of the settings PDF and their meaning:

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    Let's start with the smallest file size and the name of the type of the story. It is compatible with Acrobat 6, which means that anyone who has Reader or Acrobat 6 or above will be able to open the file. Now it converts everything in sRGB color which is a common space for color monitor.

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    SP PDF / X-3: 2002, remains compatible with Acrobat 4 and that means that it flattens transparency, but it does not perform any color conversion.

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