I can't print the Belarc PC analysis

I installed the Belarc program on my PC (Lenovo C540) operating system is Windows 8
The Belarc program scanned my PC and the result appears on the screen it looks like a symbol of Firefox that appears in the upper left corner
However, when I try to print (Hp Printer photosmasrt 5510) analysis a pop-up window States Firefox does not.
I can print text and images, so the problem is not with the printer.

Please notify
Thank you

Hi DrJacques,

Thanks for posting your question on the support forum for Mozilla. I'm sorry to hear that there is a problem with printing while Firefox does not.

Forgive me if I do not understand the Belaric software, but it seems that it is within this program that you see this error. This also happens when you print directly from Firefox?
For example: file > print...
Is there a Firefox does not pop up? Please check the printer to reset preferences in the knowledge base article below:
Correction of the printing problems in Firefox

Tags: Firefox

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