I can't read the dvd or cd in my pc drive

Similar Questions

• Computer to read DVD - one message says that I can not read the DVD, except that I have installed a new driver.

  I have a new Toshiba C650 laptop, and he says that I can not read the dvd on it except that I have installed a new driver. Is this true?

  Hi Bill,

  To be honest, this sounds ridiculous but if you get a message, I suppose it could be possible even if I find it incredible.  Do you have it in a (local or online) retail store or Toshiba?  By any chance did you upgrade from the DVD player when buying (where they may have accidentally neglected to update the drivers of the drive that was originally installed)?

  As it is new, Toshiba should help you with this.  Here's the contact page: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact&pf=true.  Give them everything they need to prove that buy you it and it should be under warranty and then give them the message Word for Word, that you have found.  They should be able to help you.  They can, for some reason I don't know, you don't need to help or guide you through a new driver installation.  I ask for a clear explanation of why this is necessary on a new computer and, if you are not satisfied with the response, ask them to consider that all the faulty computer and replace it.  Even if they won't, he needs the get them less motivated to solve your problem.

  I hope this helps.

  Good luck!

• After that an update of Windows can not hear noise and can't read the DVD

  I downloaded updates Windows today and now I can't hear any sound and my laptop will not read the DVD. Any ideas?

  There are a couple of Microsoft FixIt automatic that might help with your problem.

  Troubleshooting problems of CD/DVD.
  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  Troubleshooting sound problems:
  http://support.Microsoft.com/mats/NO_SOUND/

  Let us know if these help you with your problem.

  Thank you

  Marilyn

• I have a HP G56 I can't read the DVD on it more!

  I tried the automatic update and the Microsoft Fix tool but it says it cannot detect a problem!

  Doesn't seem to be able to locate the CD ROM on my laptop, a message appears that device driver software was not successfully installed.
  Thank you in advance of the charges.

  Hi Don,.

  Thanks for choosing Microsoft Community to post your question.

  It seems that you are unable to read the DVD. I'll be happy to help you. This problem may be caused because of DVD device drivers.

  I would be grateful if you could answer the following questions:

  1. did you of recent changes made to your computer?

  2. What is the model number of your laptop HP G56?

  3. what fix - it did you run?

  Here are a few troubleshooting steps that you can try to solve this problem.

  Method 1: Try to download and install the drivers for DVD at the following link.
  

  http://h20000.www2.HP.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&TaskID=135&prodTypeId=321957&prodSeriesId=4247525

  Method 2: Try the following Microsoft Fix it

  Your CD drive or DVD cannot read or write media: http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  
  

  Method 3: Refer to the suggestions from this link.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Blu Ray player can not read the DVD. It can read CDs and Blu Ray discs, but not DVD.

  Recently, I lost my hard drive.  Dell sent me a new disk with the drivers that came with the computer.

  I just noticed that my Blu Ray player is no longer playing DVDs.  I don't know if the hard drive crash has nothing to do with it, or if it's a coincidence.

  Windows says I have the latest driver.

  The computer is a Dell XPS 8300.   Is the Blu Ray player: bd - re bh30n hl-dt-st.

  The player has not served almost at all.   I read that there are the eyes for the Blu Ray vs DVD, then maybe the DVD part has failed.

  I'm always suspect that miss me a piece of software or a changed value.

  Any ideas?

  For all of you, the poor souls who shared my problem on the internet, I got beyond that.   Even though all said I had the latest driver, I found someone who said that they had downloaded a newer driver form the LG site and it fixed the problem.   Well, BH30N wasn't a model # on the LG site, but I found here: http://www.firmwarehq.com/download_1703-file_BH30N-A103.zip.html Norton said it was OK, I clicked on the EXE file, he said that he had me upgrade from A101 to A103 and suggested that I reload.   Once I did, my Blu Ray player will read the DVD fine.

• Re: Satellite L300 - Media palyer can not read the DVD

  Can anyone help?

  Have just implemented a L300 and everything was going well until I decided to try a prerecorded DVD. All I get is a message that reads... Windows Media Player cannot play the DVD because no compatible decoder is not installed on your computer. I do have it connected to the internet if that makes a difference.

  Can someone explain what it means all and what to do. All new at this game!

  Thank you
  Dorothy

  Hello

  I think that you need to install a pack of codecs for Windows media player play DVD. I have good experiences with K-Lite Mega Codec Pack. Use Google to find, it contains the essential codecs for Windows Media Player.

  But let me give you a piece of advice: try to play DVDs with another room. I always use the VLC media player because it can play audio and video files more. In addition he s freeware and in my opinion more quickly as media player.
  Check it!

  Welcome them

• Need help to install vista on a pc that can not read the DVD

  OK so my pc with vista family venus premium pre installed and somewhere along the line of my dvd read Hothead on my drive so now it only reads CD... ok here is my question how to install vista Home premium without being able to read my dvd system... I can burn and read cds... What can I do? any help greatly appreciated, thanks in advance

  * original title - HELP, need help to install vista on a pc that can not read dvds(i have a legitimate vista key) *.

  # Preinstalled Versions of Windows Vista are OEM versions.  It cannot perform an upgrade from Windows XP.  In addition, you can modify or reverse engineer OEM manufacturer of computers version of Windows Vista... it will never activate. Carey Frisch

• Satellite P300-1FN: CD/DVD drive problem - can not read the DVD game

  Hello

  My brand-new Satellite P300-1FN loaded some software using the DVD player ok, but now when I put any disk in is not automatically run, but the drive seems to run to the top and then a pop up tells me after going computer-> DVD player to get access - burn a disc and wants to get in shape.

  The disks I put in are game DVD and other software to load but they all give the same pop window.

  DVD player isTSST CDDVDW-TS-L633A

  Can you help me?

  Enter Control Panel > "Auto play" and define what should happen if you insert a media software and games.

• HL-DT-ST DVD-RAM GH15L does not read the DVD with XP in s3621sc, new driver?

  I (after the good advice in the forum OS) successfully installed Win XP instead of Vista factory.

  Now, everything works fine except the DVD functions in CD/DVD unit.

  CD and music CD data can be OK reading and burning CD works. But the DVD doesn't work at all.

  When you try with Win Media player, it launches the program but says "wmplayer.exe har recognized a problem and needs to end" ad goes down.

  The use of HRT for the CD/DVD utit pilot system is old, July 1, 2001, version 5.1.2535.0

  The driverfiles gives the following information:

  \System32\DRIVERS\cdrom.sys C:\Windows

  \System32\DRIVERS\imapi.sys C:\Windows

  \System32\DRIVERS\redbook.sys C:\Windows

  \System32\storprop.dll C:\Windows

  All the:

  File version: 5.1.2600.5512 (xpsp.0804413 - 2108)

  Is there a more recent and better driver be used?

  After the Win medai player version 11 update and install a DVD decoder to update, it works fine.

  (I have installed Roxio Movie Player recommended by Microsoft)

• error on my dvd windows can't read the dvd, and the answer is: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  I have an error on my windows dvd cannot read dvd and the answer is: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  can you help me please

  Thank you

  If you are uncomfortable with the use of the registry, try this

• Continuous freezing, can't read the DVD

  Hello

  I have a Pavilion ze 1230 and constantly have probems freezing. Gel means the cursor won't no matter how much I click or how long wait. I cut the power to solve. But sometimes it's nice for a long time, and it happens sometimes literally every two or three minutes.

  Another problem is that I can not watch videos online, so I tried to watch by inserting a DVD, but I can't do it either. The audio is generally OK, but the video is just a series of still images, and then soon it freezes completely.

  I brought this to a guy tech, a few months ago and he re-installed Windows, and when I got home, all the same problems were there.

  I have XP Professional pack 3 and only use my laptop at home, connected computer with the adapter.

  You can use the cooling if the laptop gets hot or if the fan is noisy.

  http://support.HP.com/us-en/document/c01657439

  Otherwise I would highly recommend you upgrade memory (hard drive seems ok).

• I can't read the DVD

  Well I just reformated my computer and now it seems that when I try to watch any dvd it gives me the following message

  Windows Media Player cannot play back the video DVD. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings.

  I tried to do what he says but it still gives me the same message, what I can do, I have already installed my driver graphic section management of device in the Control Panel, do I have to install other drivers and patches

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-pictures/Windows-Media-Player-cannot-play-DVD-video-you/a493ed03-4957-4DA4-95D5-474bb983d83f

• Re: Satellite P500 of USA - can not read the local DVD

  Hello

  Sorry to appear such a luddite acquired but this laptop great USA from eBay.
  User manual appears to indicate that the player is going to adapt to the locality of the drives I want to play.

  Not had any luck with playback at all to this day, the error message 'not compatible' etc., any guy of suggestions?

  See you soon,.
  Michael

  Hi mate

  I think that the portable player s (optical disc) DVD region is set in the United States and therefore you can not read the DVD released for the European market.

  To resolve this problem, you must change the option of DVD region 2 region.

  My computer-> drive CD / DVD-> properties-> Hardware tab-> choose the CD drive / DVD-> properties-> DVD region

  Notes; You can change this settings ONLY 4 times. After that the parameters is no longer editable.

• Can't read a dvd...?

  I installed the last codecpack and a new external dvd - rw drive but can not read the DVD.  Error Msg: Windows Media Player cannot play back the video DVD. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings.  I haven't tried to drop my display settings still no go, please help

  I installed the last codecpack and a new external dvd - rw drive but can not read the DVD.  Error Msg: Windows Media Player cannot play back the video DVD. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings.  I haven't tried to drop my display settings still no go, please help

  ===================================
  One of the following freeware media readers can
  be worth a try... they'll play anything.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  VLC Media Player (32-bit)
  http://www.filehippo.com/download_vlc_32/
  (works on XP/Vista/7)
  (the name of the file to download is: vlc - 2.0.4 - win32.exe)

  VLC Media Player (64-bit)
  http://www.filehippo.com/download_vlc_64/
  (the name of the file to download is: vlc - 2.0.4 - win64.exe)
  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Media Player Classic Home Cinema
  http://www.videohelp.com/tools/Media-Player-Classic-home-cinema
  (works on XP/Vista/7)  (The name of the file to download is:)
  "mplayerc_homecinema.1.6.4.6052.x86.exe).
  (start with left click - Download (direct link)

  Good luck...

• I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again?

  I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again? I bought an old compaq desktop computer, and I want to update.

  It's probably too late because you have unsealed the package, but as you have relatively minor glitch of the material do not have a DVD player, did you use the (free) Windows 7 Upgrade Advisor to determine whether your computer hardware is capable of running Windows 7?