I can't read the product key on the bottom of the laptop as the sticker is dissipated.

product key for help

I bought a mobile phone 2nd hand via personal sales.  The laptop came with Windows Vista home premium installed.  They had erased the hard drive before selling that I expected.  After 3 weeks, I started to have a prompt for assets using a product key.  The sticker on the bottom is quite alert by.  Everything I've read here, says I need a new product key... I do not understand how am I supposed to buy a completely new windows program?

If there is a sticker on the bottom, it's OEM. One thing to check because it of a laptop, whether or not it has a recovery partition you want to restore from.

Click Start > right click on computer > manage > in store > disk management

It can show a recovery/system partition which can be used to update the laptop to the factory settings. If it is there, Google your laptop make/model with 'restore factory settings' and it should tell you how to do (each laptop can be different)

Hope this helps, if not, you can buy a new copy of selling at retail.

Tags: Windows

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