I can't run or download files or programs

Original title: vista downloads

cant get downloads, files or apps.wont run or save anything... Download files, but don't
run... just dissapeer... ive turned off firewall, ok security etc... first year, now this has
in progress...?

Hello
 
 
1. what internet browser do you use to download the files?
2 have you tried to change the save location?
 
First of all I ask you to run a virus scan and online check.
Step 1.
Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
 
b. run the malware removal tool from Microsoft.
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
 
Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en
 
 
Step 2.
Delete temporary files and check and then try to download the files and check.
Here's how:
a. click on start folder type in the search bar, and then press ENTER.
b. remove all files in the folder.
 
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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