I can't scan with my kodak all in one soft ware, but I can with the windows Wizard can help you .kodak's struggle to solve the problem for me

I have windows xp 32-bit 11gigs of free space on the hard drive.kodak said that the software is not installed properly.they tried repeatedly by SANDRINE remote access

Hi georgeey,

Please report the problem to the Microsoft Community Forum.
If we understand it, you cannot scan with the kodak camera.
We will help you solve the problem.
1. What is the model number?
2. have you made changes on the computer recently?
3. do you get an error message when you try to scan?
 
It is possible that Kodak may have an older version of its software that works.

 
Method 1:
Try to install the software to clean boot, and then try to scan
Reference:
From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
Follow the steps provide in the article below to perform the clean boot. http://support.Microsoft.com/kb/929135
Note: Reset the computer to start as usual after a repair.
 
Method 2:
If this does not help, please uninstall and reinstall the device driver.
a. go to control panel and select the device of scaning
b. right-click on the device and select Uninstall tab drivers.
to reinstall the driver to see the link given above manufacturer Web site.

 
Hope above links help you. If the problem persists, you can write back to us and we will be happy to help you more

Tags: Windows

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