I can't send email from a remote location, why?

Home Thunderbird works fine. When I go to my sons or daughters of the House I can get emails but can't send them. I get an error message the connection times out. I can send and receive e-mails on my iPad using the standard MAC e-mail program. They use the same provider of Internet and configured so far I can say that they are the same. When I travel I use one of the two laptops. Using Windows 7 the other Linux Mint. Two of these computers use Thunderbird and the problem is the same on both machines. I looked in the FAQ etc. on the Mozilla site but can't find anything that seems to be applicable.

Thank you.

I don't know why jscher2000 wondered about the POP or IMAP.

Sending via SMTP and the problem here is that you must be able to connect to the SMTP server of twc of connections of others. Some ISPS actively block connections to other SMTP servers of the service. So, for the reasoning, we could guess that cox do not have connections to the SMTP server of twc.

Otherwise, the SMTP server of twc may refuse messages are sent via a connection from cox. However, if the twc SMTP server requires a password on your part, it is likely that your problem; the password means that it is ready to allow messages sent by you over any viable connection.

I would check that you use 587/STARTTLS with a password - but since it is the recommended setting I'd be surprised if you were using anything else.

You could try googlemail, hotmail /outlook.com, gmx etc. as an alternative email service providers with which you are unlikely to have these problems.

Tags: Thunderbird

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