I can't send or receive e-mails via Outlook Express. I can access through my ISP webmail.

Outlook Express problems

I can't send or receive e-mails via Outlook Express.

I can access through my ISP webmail.

In short and in laymans terms (I'm not a tech wiz) the automatic link between my ISP and Outlook Express does not work.

I also lost all my emails in the Inbox.

I run a Windows XP Home Edition.

Any suggestions would be greatly appreciated.

Search for interference antivirus (see www.oehelp.com/OETips.aspx#3).  Then go to file | Identities and establish a new identity.  Add your email account and see if it works very well.  If so, you can go to file | Import | Messages to bring them from the old identity.

Then, if you lost messages, check the trash and the message of the old identity store bak files that are backups of dbx files that you can retrieve (see point 2 on the page above).  If there is no bak file, then my DBXpress program (www.oehelp.com/DBXpress/) has an excerpt from disc feature that will analyze the entire hard drive for messages and if they are still there, it will recover them.

Steve

Tags: Windows

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