I can't update, get the same msg error 800b0100 and we tried all the suggestions I can do?

I tried all the suggestions, but I was not able to solve the problem.

Hello Deborah 755,.

Thanks for posting that question you in the Microsoft Community. According to the description of the problem, you are not able to install the updates. Provide the following information:

·         Did you do changes on the computer before the show?

·         (Numbers KB) updates you install?

·         The issue is limited to a particular update?

·         You use a third-party security software?

·         Have what troubleshooting measures you tried?

Follow these methods.

Method 1: Temporarily disable the security software.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Place the computer in a clean bootState to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow step 3 of section to start the computer to a Normal startupmode.

Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

http://www.Microsoft.com/downloads/en/default.aspx

Method 4: Follow the steps in the article.

Error 0x800B0100 when you try to install updates for Windows or Microsoft Updates

You can read this article for more information:

How to reset the Windows Update components?

I hope this helps. Let us know if you need more assistance.

Thank you.

Tags: Windows

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