I can't update KB970710 and get error 8007002.
I can't update KB970710 and get error 8007002. This is an important update. I went to the Microsoft web page, and it explains how to download the update in safe mode. In safe mode I can't have in the center of update by using the Start button and pressing the update of windows. The funny thing about all this is that the update does not load because of my virus program which is essential to MICROSOFT security. Please help me. I fear that my computer may be at risk because I was not able to download from 17/06/11, since it was released.
Hi Jan31158,
Follow these steps:
Method 1:
Follow the steps in the following article troubleshooting to solve the problem:
Method 2:
Download and save the Setup on your desktop package and try to install the same.
Download the update from the link below:
Update security for Windows Vista (KB970710)
Tags: Windows
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Hello
Step 1: Update tool for Windows Vista system can correct some conditions that can cause this error. To use the tool, follow these steps:
a. go to the Web page of Knowledge Base article . In the information for advanced users section, find the Windows edition and the system type of your computer, and then click the link to download the system update readiness tool. To find your edition of Windows, see view your computer information.
b. run Windows Update again.
Step 2: Install the stand-alone package of the update to the clean boot.
Download the update to open the link below and install the update to boot.
i. for Vista 32 bit: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=240ac3f3-2b60-4b70-b709-06b2bc5b1336
II. for Vista 64-bit: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=91672c7c-614b-404c-850c-377541e93c18
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Hi LarrySpessert,
You did it of any material changes or software on the computer before this problem?
This problem occurs if a service that is required for Windows Update or Microsoft Update is not registered.
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Hi robin-elaine,.
Welcome to the Microsoft Answers community.
a. what operating system do you use?
b. If you are using vista then you service Pack1 installed in it?
I suggest to reset windows update components and then try to update your computer.
Method 1:
To reset the Windows Update components visit the link below and click on solve this button / follow the given steps to repair it yourself.http://support.Microsoft.com/kb/971058
Method 2:
I also suggest that you download and run the tool update of the system on your computer, using the link below.System resources, such as file of data, even in the data memory and registry data, can develop inconsistencies during the lifecycle of the operating system. These contradictions may be caused by various hardware failures or can be caused by software problems. In some cases, these inconsistencies can affect the Windows Service store, and they can cause software updates not do not work. The system update tool attempts to resolve these inconsistencies.
http://support.Microsoft.com/kb/947821
For more information visit http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/8fc72d15-af87-40c5-adff-4d81fbbc48cd
Hope this information is useful.
Let me know if it worked.Thank you, and in what concerns:
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What is your operating system and Service Pack?
What is your anti-malware?
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DAve
Dave
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Hello
see if that helps to fix:
How to reset the Windows Update components?
There is also an automatic 'fix - it' here
http://support.Microsoft.com/kb/971058
Also, try to put the KB numbers in the search on the link below and then manually download the
http://www.Microsoft.com/downloads/en/default.aspx
or please repost your question in the correct windows update forum
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http://support.Microsoft.com/kb/971058and/or
Claire on your temporary internet cache.
and/or
Rename the folder C:\Windows\SoftwareDistribution
In the run box, type services.msc.
Click OK.
Right-click the automatic updates service.
Click on stop.
Stopping the service will take a moment.Rename the folder "C:\Windows\SoftwareDistribution":
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Click OK.
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Just upgraded to Win7 64-bit, Vista 64 - bit Edition Ultimate Home premium.Hello
Welcome to the Microsoft Vista answers Forum!
We would like to ask you some questions to help us focus on the right place.
(a) what is the error that you receive on the computer?
(b) since when you are facing this problem?
You can try the steps below and check if the problem is resolved.
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Hello
- What measures do you speak?
- The issue is limited to the updates referred to in your message?
Method 1:
You can try the steps from the following link and check if it works:
Windows Update Error 80070020
http://Windows.Microsoft.com/is-is/Windows-Vista/Windows-Update-Error-80070020
Method 2:
You can try the steps from the link mentioned below to see if it works:
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http://support.Microsoft.com/kb/883825
Method 3:
You can read the following article and check if it solves the problem:
Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
Let us know the result!
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