I can't update my IOS 9.2.1

I use I phone 4 s, white, 16 GB, IOS (11 GB free) 6.1.3(10B329) version. I tried to update my ios 9.2.1 but I can easily download 9.2.1 but as I started to install, after a few minutes, it shows "cannot install the update (error installation IOS 9.2.1)". " And there are two closed below named box and setting, but that I click on setting, then nothing happens and send me back to this page to update software.

Please help me how I can update it.

Thanks in advance.

Hello Lydia,.

It seems that you are unable to update your iPhone because an error keeps occurring in preventing. I would use the troubleshooting in the following article to help you here:

Solve the iOS update and restore error in iTunes

If this still does not work then I put the device into Recovery Mode and then try to restore again.

If you are unable to update or restore your iPhone, iPad or iPod touch

Don't forget to backup your device first, since restoration in Recovery Mode will erase the phone and completely reinstall iOS from scratch rather than update it.  Thank you for using communities of Apple Support.

Tags: iPhone

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