I can't use my keyboard and mouse and it displays the code 19 in device managerment.

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  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

I used autoexec.exe to remove some shows key file not found

I use the troubleshooting, and it did not help. It shows

Mouse Compatible PS/2 has a driver problem

PS/2 standard keyboard has a driver problem

You will need to use a working driver to connect your mouse and keyboards. If you do not find one on the site of the manufacturer of the device, you will need different hardware to use with Win7

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Mark L. Ferguson MS - MVP

Tags: Windows

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