I can't use the product because the creative cloud desktop application will not be installed.

Similar Questions

• I can't reinstall the creative Cloud Desktop Application

  Yes, I checked similar questions!

  I have a CC photography plan and am running Windows 7 Home Premium 64-bit.

  I wanted to update Lightroom for Lightroom 5.71 CC but creative cloud App failed. I tried to reinstall, but it fails with the error code 50.

  I tried to remove the application through Windows Control Panel failed and so I have downloaded and run CC Cleaner approx. creative cloud app will not install

  I have studied this problem on this forum and the Adobe site and I think I've tried everything last week.

  To add to my problems, I had originally a stand-alone version of Lightroom 5 that I considered may be cause of conflict. I've disconnected my account and tried to re, log and my serial number is not accepted!

  I'm totally confused. There seems to be several others affected by similar issues but none of the solutions I've seen seems to work for me.

  Adobes help seems to be missing a little. All users you suggest a solution? I have considered a total uninstall and reinstall, but I am reluctant to go down this path blindly.

  Can anyone offer a solution please?

  This is the relevant content of the lead Creative Cleaner.lof Cloud:

  Gen_WWCombined-en_US-20121017_1230

  [Sun may 03 15:16:54 2015] Please enter (y) for Yes or n for no.... > >

  [Sun may 03 15:16:56 2015] Choose one of the following options to clean:

  [Sun may 03 15:16:56 2015] 1 all

  [Sun may 03 15:16:56 2015] 2 adobe Flash Player 10.2

  [Sun may 03 15:16:56 2015] 3 creative 2014 cloud, cloud creative & CS6 products

  [Sun may 03 15:16:56 2015] 4 creative Cloud 2014 only

  [Sun may 03 15:16:56 2015] 5 creative cloud only

  [Sun may 03 15:16:56 2015] 6 CS6 only

  [Sun may 03 15:16:56 2015] 7 CS5 - CS5.5 - CS6

  [Sun may 03 15:16:56 2015] 8 CS5 - CS5.5

  [Sun may 03 15:16:56 2015] 9 CS3, CS4

  [Sun may 03 15:16:56 2015] 10.  Adobe Id credentials

  [Sun may 03 15:16:56 2015] 11.  Quit smoking

  [Sun may 03 15:16:56 2015] Choice: >

  [Sun may 03 15:17:02 2015] Selected by the user: Creative Cloud 2014 only

  [Sun may 03 15:17:02 2015] Run the command: copy/y call "C:\Program Files (x 86) \Common" "C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702\pdb.db.

  [Sun may 03 15:17:02 2015] Run the command: copy/y call "C:\Program Files (x 86) \Common" "C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702\Media_db.db.

  [Sun may 03 15:17:02 2015] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Sun may 03 15:17:02 2015] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Sun may 03 15:17:02 2015] List of products installed on this computer

  [Sun may 03 15:17:02 2015] List of products for cleaning:

  [Sun may 03 15:17:02 2015] 2 {D7A4F897-B20A-42D0-862D-CB5F6DB7391D} Adobe Photoshop CC 2014 Core

  [Sun may 03 15:17:02 2015] 3 {Adobe Lightroom 8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}

  [Sun may 03 15:17:02 2015] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Sun may 03 15:17:05 to 2015] response 1

  [Sun may 03 15:17:05 to 2015] The following products will be deleted: Adobe Creative Cloud Desktop

  [Sun may 03 15:17:05 to 2015] The following product has been selected for removal: Adobe Creative Cloud Desktop

  Please confirm you want to delete the selected product from the database setup.

  [Sun may 03 15:17:05 to 2015] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Sun may 03 15:17:08 2015] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Sun may 03 15:17:08 2015] OSVersion: 64 - bit

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value: Adobe Creative Cloud

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteValue', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value: AdobeCEPServiceManager

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteValue', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: SmsManifestBaseURL

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: SmsUpdateCheckInterval

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value: LogLevel

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegOpenKeyEx', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Removal of root registry: HKLM key: CC Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Remove the key from registry root: HKCR: AAM

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect

  [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect.1

  [Sun may 03 15:17:08 2015] Deletion of registry root: HKCR key:AdobeAAMDetect.AdobeAAMDetect.2

  [Sun may 03 15:17:08 2015] Exception during deleting key: (2, 'RegDeleteTree', "the system cannot find the file specified.")

  [Sun may 03 15:17:08 2015] Shortcut of the CCA was not C:\Users\Public\Desktop\Adobe creative Cloud.lnk

  [Sun may 03 15:17:08 2015] Shortcut of the ACC wasn't C:\ProgramData\Microsoft\Windows\Start Start Cloud.lnk creative

  [Sun may 03 15:17:08 2015] CoreSync custom hook not found

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] Try deleting the folder because the folder still exists

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] Some files could not be cleaned. Please try closing your internet browser and re-run the cleanup tool to complete your cleaning.

  [Sun may 03 15:17:08 2015] Action: Create the folder C:\Program Files (x 86) \Common Files\Adobe\backup20150503T151702 as backup of PDB and DB for this session.

  [Sun may 03 15:17:08 2015] SAVED LOG FILE: C:\Users\Bob\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Sun may 03 15:17:08 2015] Adobe Creative Cloud tool in cleaning completed successfully

  [Sun may 03 15:17:08 2015]

  [Sun may 03 15:17:08 2015] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] WARNING: Cannot delete the file, folder, try again

  [Sun may 03 15:17:08 2015] WARNING: Failed again to remove the file, file

  [Sun may 03 15:17:08 2015] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Sun may 03 15:17:08 2015].

  [Sun may 03 15:17:08 2015] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Sun may 03 15:17:08 2015].

  Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• Migrated to the new computer - now Creative Cloud Desktop Application will not work

  Hello

  After migrating to a new computer (Mac Book Pro running OS 10.9.4) I can't run any of my creative cloud apps. When I try to start, I get a prompt to download and reinstall the Application Manager. After installation, the creative cloud dropdown tray is completely empty without list of applications or him sign-in fields, and I get the same prompt when you try to start an application.

  I tried reinstalling several times, so to delete the opm.db file but still no luck.

  I'm completely stuck here, what more I can try?

  Problem solved by a very helpful guy on the support chat!

  (I'm sorry, but I can't say what was really the cause that it was fixed by remote access)

• I can't do the creative cloud desktop application to even open

  I have a dell computer from Office Windows 10. I downloaded the application of CC of adobe desktop and installed. When I click on the desktop icon, nothing happens. I can not open to connect. I have an account with Adobe (I bought the Photo package.

  Hi Peter,.

  Please reinstall the CC application. (DOWNLOAD Adobe Creative Cloud apps |) Trial free Adobe CC )

  Kind regards

  Rahul

• Can I use the creative cloud at the same time on two computers?

  Can I use the creative cloud at the same time on two computers?

  Lol... you can install and activate on two computers, but only one can be used at the same time

  Cloud license http://www.adobe.com/legal/licenses-terms.html

• can I use the creative cloud for an induviduel for commercial use?

  can I use the creative cloud for an induviduel for commercial use?

  Yes.

• I downloaded through the creative cloud desktop application but first I open can´t or creation to find on my computer

  I downloaded through the creative cloud desktop application but first I open can´t or creation to find on my computer

  If mac, check your applications > adobe > first pro folder.

  If win, check the program files you > adobe > first pro directory.

• How long does take to install the creative Cloud Desktop application? It seems to take ages?

  How long does take to install the creative Cloud Desktop application? It seems to take ages?

  Make sure that you have enabled cookies and clear your cache.  If he continues to not try to use a different browser.

• Do not complete the treatment of 'Home' of the creative cloud desktop application

  Someone knows how to solve the following problem?

  After you install a software of creative cloud, I uninstalled Adobe application Manager manually and installed desktop application Cloud Creative manually.  because the automatic upgrade of adobe application manager creative cloud desktop application does not work.

  The creative cloud desktop application installation has been completed successfully.  but seems that it does not meet the transformation of history display if I choose 'Home'   The status icon will remain in continuity.  And no content does not appear on it.

  Kind regards

  Please try the solution provided in the following article.

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-error-launchin g - cc.html

• Hey I have a problem with the library, when I try to enable the creative cloud desktop application it keeps saying "cannot restore the file: C/users/USER name as the location of the file is not available."

  

  This is a double post of a following:

  Hey I have a problem with the library, when I try to enable the creative cloud desktop application it keeps saying "cannot restore the file: C/users/USER name as the location of the file is not available."

• Panel of apps missing from the creative cloud desktop application

  I can't download apps because the entire application Panel seems to be missing...

  

  Hello

  Please see Creative Cloud Desktop - Apps tab missing - mac

  No Apps on Creative Cloud Desktop (Windows 10) tab

  Missing Creative Cloud Desktop applications tab

  Let us know if this helps!

• Creative Cloud Desktop app will not install. How can I fix it?

  Whenever I have download the installer and start the process, I get a message saying that the installation could not initialize. Running Windows 7.

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• After Effects does not appear in the creative Cloud Desktop application

  It took more than 10 minutes to get to this place just to ask a question... REALLY from ADOBE, you can make it easier for people to get help with your products? I'm in my 50th minutes installing a trial version of After effects on a PC. After the update and create my account cloud Adobe, After Effects is no where. I am really frustrated and can proceed to Final Cut Pro! Someone wants to tell me how to install After Effects. Ridiculous!

  After Effects does not appear in the creative application cloud if your system does not meet the requirements of System. After Effects - Adobe. This question was asking about two or three times a month from the creative cloud was announced. You can't blame Adobe that you didn't read the requirements before you sign up for creative cloud. Other applications may be compatible and you can be able to use CS6 filtering apps available as follows:

  

• Where is a previous version of the creative cloud desktop application

  So, I had a problem with my Creative Cloud Desktop App/Launcher. So I uninstalled it in order to re-download and re-install. So now it wont let me install because my operating system must be upgraded it's for quite awhile when I initially install the desktop CC application. I won't update my operating system. So, how can I get my hands on an earlier version; one that is compatible with my OS, so I can have my system how it was back? There is really only one question in this convoluted situation. Where can I download an older version of the desktop creative cloud application? Anyone?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

• The files and fonts will not be open in the creative cloud desktop application?

  I downloaded new applications of 2015 using my Creative Cloud Desktop App. Since downloading the app CC does not connect the fonts or the files. All the other features seem to work normally. I don't know if it's related, but Adobe Illustrator does not load my library. My library works in all of my other apps.

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium