I can't view videos and news.

I can't view videos and clips of news such as Yahoo news and ABC News videos. I removed and re-installed Adobe Flash, readers of the wave of shock and Java. I am setting up a new computer for my granddaughter using Windows 7 and it has the same problem.

Hi johnrebl,

(1) you get an error message?

(2) is this problem limited to online videos?

Since you filed your application on the Windows Vista category, I think that you are running Windows Vista on your computer, and I believe that you use Internet Explorer as your web browser, let me know if you use something else.

Problem may be caused by the codec; Windows uses codecs to allow users to view audio and video digital streams in Windows, Internet Explorer and Media Player.

 

Method 1: Check if these clips work very well on several different computers in order to eliminate any problems with the Web site or the clips himself.

Method 2: Run the fixit available in the link below and check if that makes a difference

Playing video files crashes or blocking Internet Explorer or Windows

http://support.Microsoft.com/GP/video_freezes_or_crashes

Method 3: You can follow the steps mentioned in the link below

What happens if I can't see videos on the Windows website?

http://Windows.Microsoft.com/en-us/Windows7/what-if-I-cant-see-videos-on-the-Windows-website

Thanks and greetings

Ajay K

Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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