I changed my real account name, now I can't sign in to Family Safety

I use Windows 7. I have a Windows Live account that I used to set up a parental control account. I changed the name of the Live account and now I can't connect to the account of the safety of the family, because he wants the old account name and won't let me change to the new account name. I can't change to the old account name, because he says it's taken. Any help will be appreciated.

Hi Ian,

By default, Windows Live Family Safety remembers the user ID of the first parent who signed in. Since you have changed your e-mail address, you can remove it by reinstalling Family Safety, please follow the steps below:

1. click on Start, select Control Panel.
2. the notice of: category, under programs, click uninstall a program.
3. Select Windows Live Essentials, and then click Uninstall/Change.
4. click on remove one or more Windows Live programs.
5. Select parental control in the list, and then click Uninstall.
6. download and install from Windows Live Essentials

Let us know if you have followed all of questions about this.

Kind regards
Gerard G.

Tags: Windows

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