I did an installation 22.00 per month plan and can not install Photoshop, only with the lightroom
I did an installation 22.00 per month plan and can not install Photoshop, only with the lightroom
Hi Alex % 20arc,.
You can troubleshoot Adobe Creative cloud download, install and update questions and we invite you to update the discussion in the case where you need help with this.
Thank you
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I have no windowsinstaller 3.1 and when I try to download that I can not install either get error messages
and to send to microsoft / close window
Impossible to download whatever it is and the other software does not not need help as soon as possible...
Hello
I suggest you to download the package from this link and check if it helps: seehttp://support.Microsoft.com/kb/893803 try also perform the clean boot and check if it helps:
http://support.Microsoft.com/kb/310353
NOTE: When you are finished troubleshooting, make sure that restore you the computer mode normal startup such as suggested in the article above.
For more information, see this link:
http://support.Microsoft.com/kb/822798Check if that helps.
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I got the photography for 9.99 per month plan and it says tha ti get the ambient light and Photoshop, but when I open Photoshop it is a trial version and when I opened the room light is the full version. How doe I get my fill of Photoshop version?
Please take a look at the suggestions found here:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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I just bought the 9.99 per month plan, and when I try to open the Photoshop application it asks me to buy new... Why would he ask me this?
Make sure that you have signed with correct email address
Sign in, sign out | Creative office cloud app
If they are correct, then check that your hosts file entries once
Log, activation, or connection errors. CS5.5 and later versions
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I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?
Hello
Please see the instructions at the link below:
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Activation and deactivation of troubleshooting
Creating cloud connection errors
If the links above does not help you, please visit Creative cloud showing the evaluation mode
Let us know if that helps.
Kind regards
Bani
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Bought per month plan, but have not all the applications available.
Started with a free trial student.
Love the creative idea of cloud. But the student plan does not allow for some applications, such as Prime Minister.
No problem I'm willing to pay the $74.99 per month plan.
Then log in and buy the $74.99 plan.
Log into App Manager and expect to have now the Prime Minister and other applications available for installation.
Isn't there!
Found App Manager cannot be uninstalled
It will "go away" when all Cloud applications are removed.
Then removed all applications (it took one hour)
Signed in the Adobe site and reinstalled App Manager
Signed in App Manager
Same 13 programs that were there before, no Prime Minister
No Chat support!
Have the project I have to do before Tuesday and need of Prime Minister to do so.
Any help, please.
What operating system do you use? It is 32-bit or 64-bit? First will not be listed as available if you have a 32-bit operating system, as it requires a 64-bit operating system.
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I bought the plan for photography 6 months ago and still pay every month.
but I can't use photoshop only after update. and they need to join a plan.
How can I do?
I can only use for the same test version that I pay every month.
Hi yejik42305752,
Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Kind regards
Tanuj
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Q10 blackBerry I can not install any apps, showed the installation error
Hi, I don't know what happened, but suddenly I couldn't install all the apps to the blackberry world. He is shown utf8 codec can't decode byte 0xe5. Can you help me to solve? Thank you!
I would start with a security wipe then:
To perform a security Wipe please follow the instructions below. Be sure and use the BB link to perform a backup before proceeding with the full wipe:
http://www.BlackBerry.com/BTSC/KB33591
Once the wipe is complete, you can restore your backup. Remember that the data in the backup can be the source of the original problem and restore can restore the problem, as well. To compensate for this, I do not recommend restoring the passage of the backup settings.
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why I can't install photoshop cc in the book of mac pro (failed installation)
I try several time to install photoshop... but it stops when it loads up to 43%.
Hi Yeexiant12539836,
Please see Help below links:
Error in downloading, installing or updating Adobe Creative Cloud applications
Troubleshoot Adobe Creative cloud download, install and update questions
If this does not help, please analyze the log files to find out the root cause of the problem: Troubleshooting Adobe Creative Cloud install problems with log files
Please write back to us, if it can help.
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My installer of windows 7 is corrupted and will not install office 2007, I tried the suggested fixes but still error 2 in windows install when I hit start
How can I get this problem... Thank you
Well, I don't know what patches you have tried.
Troubleshoot Windows install
2438651 how to solve problems that may occur when you install, uninstall, or upgrade a program on a Windows computer
http://support.Microsoft.com/kb/2438651
Substitute:
Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:
1. in the menu 'Start', click on ' execute:.»
2. in the "Open" box, type "msiexec /unreg", and then press ENTER.
3. in the menu 'Start', click 'run '.
4. in the "Open" box, type "msiexec/regserver", and then press ENTER.
or
Click Start Orb, in the box, type search: Regedit.
Highlight: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver
Verify that the SYSTEM account has full control. If it does not, add the SYSTEM account with full control.
Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.
Also:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrity
Restart your system
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Can not buy $ 9.99 per month plan
Hello
I am trying to buy $ 9.99 per month plan for Lightroom and Photophop since I did not need other products yet.
But when I come to basket I see, that I have to pay $ 299 per month.
Could you please help me identify what I am doing wrong?
Thank you.
P.S. I don't know if it will be useful, but I'm from Ukraine and no subscriptions have not yet.
I advise you to join our sales team in Adobe.
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Hi, I want to improve my stock to 10 pictures per month plan, but it says I already have a plan. I have a plan "a photo". What should do?
Hello
I see that you have a subscription of Stock associated with your account of the CC team, but if there is still a problem please let us know.
Kind regards
Bev
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If you buy 750 images per month plan, all the images roll? What happens if you return to the 10 plan pictures the next month - all images would return then?
Hello
Kindly go through the terms for Stock:
I hope this information is useful!
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I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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If I buy Photoshop $9.99 per month plan, it allows me to use Photoshop in my second computer do I have to buy a second plan?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
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