I disabled Adobe on my old computer so that I could download in my new.  I have the disc and the serial number, but then a window came during deactivation to change my proxy settings, which I do not know how.  However the version on

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• I bought Acrobat Standard a year and half ago and lost my disc to install it on my new computer. I lost two hours on the phone trying to get a link to download this product. I have my box with my serial number and all I need is a link to

  I bought Acrobat Standard a year and half ago and lost my disc to install it on my new computer. I lost two hours on the phone trying to get a link to download this product. I have my box with my serial number and all I need is a link to download this product. Can someone help me please?

  Hello

  My apologies for the inconvenience, please use the link below to download Acrobat Standard.

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  See also, system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC

  Kind regards

  Bani

• How can I disable DW4 on my old computer after that I removed it?

  I removed my old computer, but in my new DW4 get the massage that he was not disabled and have 30 days to correct the problem.

  What should I do?

  Learn how to enable or disable Adobe applications (which is quickly and easily found by Googling the search term 'disable Dreamweaver 4' BTW) sets out clearly to open the app and disable them. It seems that you just deleted the software before you disable it. If that is the case, then install on your old computer, disable from old computer, and then remove the application. If you no longer have access to your old computer then contact Adobe support and, hopefully, they can help with your problem.

  best,

  Shocker

• I want to install acrobat pro 11 on a new laptop, and it accepts serial number, but then said eligible product not found

  Can someone help

  This means that you have purchased a version of update... which must have an earlier version to install

• IM updating my computer and I want to transer my suite creative adobe on my old computer to my new computer which is the best way to do it?

  IM updating my computer and I want to transer my suite creative adobe on my old computer to my new computer which is the best way to do it?

  You do not... transfer you disable and uninstall on the old computer (if you won't use this computer) and install it on the new computer

  You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  Hi larrygoynes,

  To transfer the license from one pc to another how to proceed is to 'Disable' the license first of the older machine.

  To accomplish this, you need to launch Acrobat, go to the 'Help' menu and select 'disable '.

  On the new machine, you can install Acrobat and then use the serial number to 'Turn on' the software and it will complete the transfer of license.

  You can refer to the KB Doc: Activation & deactivation help

  Kind regards

  Rave

• I have the version of Lightroom 6 buy. I uninstalled and reinstalled. But now I can't update. Need me always to Adobe Creative cloud, which I did not. How can I do?

  I have the version of Lightroom 6 buy. I uninstalled and reinstalled. But now I can't update. Need me always to Adobe Creative cloud, which I did not. How can I do?

  At some point in the past (I don't know the exact date) Adobe "merged" the original update manager in cloud Update Manager, which means that you no longer use your original update manager

  I read a lot of posts that the updater latetest (cloud) sometimes does not work with old programs... Try to install your updates manually

  Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/

• Im trying to download my Photoshop Lightroom 3 and I have put my serial number, but it asks my serial number which I do not have original or see or know where to find.

  Im trying to download my Photoshop Lightroom 3 and I have put my serial number, but it asks my serial number which I do not have original or see or know where to find.

  If you have upgraded to Lightroom 3 Lightroom 1 or Lightroom 2, you need the serial number for Lightroom 1 or Lightroom 2, as well as the number of Lightroom 3. If you do not, you may be able to recover from the instructions here: https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

  If you are still running the old version of Lightroom, you can find it in the file on your computer: https://helpx.adobe.com/lightroom/kb/preference-file-locations-lighroom-3.html

  In both cases, you want to keep a record of all your serial numbers of all your software, as well as in the future, they are easy to find.

• I bought adobe cc of my student account and installed. Then my computer broke down and I bought a new one. Do not know how to install cc on the new computer. The redemption code can be used and the web campus will not make another p

  I bought adobe cc of my student account and installed. Then my computer broke down and I bought a new one. Do not know how to install cc on the new computer. The redemption code cannot be used and the campus web allow me to make another payment within 1 year in term aid.

  I'll appreciate any help!

  The Adobe ID here in the forums have no CC registered to it, you can activate the CC to your Adobe ID twice. in case you have activated it twice, you have to disable among the previous machine or the third machine will give you the ability to disable from all the previous machine.

  Concerning

  Baudier

• How can I disable CC on my old computer before I give it?

  How can I disable CC on my old computer before I give it?  Why Adobe is not just having a simple Help menu?

  Open your office cc application > click the upper right gear > preferences > account > disconnection from the creative clouds.  then uninstall your cc applications.

• Our phone will make more phone calls, and we do not know how to change the settings to restore the capabilities of phoning.

  Our phone will make more phone calls, and we do not know how to change the settings to restore the capabilities of phoning.

  Greetings jenniferfrom46,

  From your post, I see that you are unable to make phone calls. I count on the ability to use my phone a lot to make calls, so I can understand your concern. I will be happy to provide you with some information for you.

  If you can not make or receive calls on your iPhone, this article goes on measures to take to help with the issue you are experiencing.

  Have a good!

• I got a new computer and installed Firefox, but do not know how to transfer Firefox bookmarks on the old computer.

  This must be one of the most common problems that people encounter. We receive all new computers every so often, and we all need to keep the old bookmarks when we get a new computer and install the new browser.

  I feel that I must be among the small minority of people who do not know how to proceed. My old computer is not dead, she's just older (he uses XP). I kept around until I have all the data out. Any help in doing this would be greatly appreciated.

  I am now using Windows 7.

  There are several ways you can do this:

  You can set up Firefox Sync for syncing between computers.
  Edition-> Preferences-> Sync... OR Preferences-> Preferences-> Sync...
  https://support.Mozilla.org/en-us/KB/how-do-i-set-up-Firefox-sync
  Advantages: Easy to use, once set up, keeps several devices synced
  Cons: Harder to define, requires Internet access, keep track of "Firefox Sync Key."

  You can export/import favorites
  Bookmarks-> show all bookmarks-> import and backup->...
  https://support.Mozilla.org/en-us/KB/export-Firefox-bookmarks-to-backup-or-transfer
  Benefits: Easier to transfer one time, can be done "offline".
  Cons: Maintain multiple devices synchronized in this way can be time consuming and possibly confuse / boring

• I bought a laptop with a windows xp pro, I have the serial number, but I don't have the installation disc. How can I know which version I need? SP3 has not worked... at the moment I am testing SP1

  I bought a laptop with a windows xp pro, I have the serial number, but I don't have the installation disc. How can I know which version I need? SP3 has not worked... at the moment I am testing SP1

  I bought a laptop with a windows xp pro, I have the serial number, but I don't have the installation disc. How can I know which version I need? SP3 has not worked... at the moment I am testing SP1

  The serial number of the computer has nothing to do with the product key for Windows.

  What happened when you tried to install Xp with sp3? If you do not have the original for the computer that you use to install Windows?

  You can try to contact the manufacturer of the computer who may be able to provide the recovery disc. The disks are usually under $ 20.

• Bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. [was: Please help me... totally lost I think I want a refund.]

  I bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. I don't have any other products Adobe or Photoshop?

  All said 'CC', but I can't find Photoshop Elements or CS6. Mine is broken? I bought it directly on the site of Photoshop, but I'm so lost. I tried following tutorial, but that does not open the drawing program. On deviantart, it says that I need to buy the product for $80 and pay a monthly fee on that as well as keep the CC $20 of Adobe to use drawing software? I wasn't aware of this how can I get a refund.

  Hi Corinne,.

  Creative cloud has no Photo Shop elements.

  You can get the version of CS6 from here: download and install creative Cloud applications .

  Concerning

  Stéphane

• I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel.  I have the disc and the serial number, but it will not activate. ?

  I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel.  I have the disc and the serial number, but it will not activate. ?

  Hello

  If you are using windows, you might see the following link for download Acrobat 8 and then see if you are able to activate it.

  Download Adobe Acrobat products. 9, 8

  Concerning

  Sukrit diallo