I download the software from amazon, but when I stop and connection then the software has been removed. can anyone help

I have a samsung laptop with windows vista. and IE 9. I downloaded the software from amazon, but when I stopped and try to connect then I find that my laptop will not start. so I try to get back to samsung and they fix it so that I can connect, but then I find that the software has been deleted and I don't know why. can anyone help

Hi elsie,

As you mentioned you did a factory restore using the Samsung recovery disk, it restored the computer to factory settings & finally deleted the application from your computer.

You can redownload the application & install it.

Reference: Install a program

Hope the helps of information.

Tags: Windows

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