I downloaded creative cloud and paid, but had then restore to a few days ago, now I can not download it again.
I downloaded creative cloud and paid, but had then restore to a few days ago, now I can not download it again.
Uninstall anything cc on your computer.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
using cc app to install your programs cc
Tags: Adobe
Similar Questions
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I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.
Hello
You can also see Cloud Creative applications back in test mode after an update until 2015 for CC
Hope that helps!
Kind regards
Sheena
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Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.
Hi Bruno.
Please check the link and try:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let me know if this helped!
See you soon!
Chirag
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I received an email from Adobe that they received my payment and I have a subscription for one year, but in the desktop application Adobe Creative cloud en CC Lightroom Photoshop CC are still a trial version. I me announced on the Lightroom CC app which results in the evolution to version 6 of Lightroom. But when I open the Lightroom app I get a message that I have only 3 days left to use.
So what to do?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Creative Cloud license paid, but as free watch
Hello
I bought my creative license cloud of 12 months on June 2015.
But my account (< deleted by the moderator >) Watch always as 'free membership of creative cloud' to date.
When I tried to install apps from creative cloud with my account, it shows I'm in trial period.
I bought previously also the other 12 month subscription to my account (< deleted by the moderator >) and it must have demonstrated "creative cloud membership (one year prepaid)".
I contacted customer support via chat twice and they confirmed that I indeed made the payment on June 2015 (I always kept the State Bill and credit card). Was told that the technical team will fix me in 2-3 days, but I still receive an email to tell me the correction.
If anyone in this community may be able to help me solve this problem?
Thanks in advance.
Hello
Maybe you are subscribed under any other Adobe ID.
Try to disconnect and connect with the different Adobe ID.
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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When I bought my Garmin nuvi 885T, I immediately bought the life updates FRO MSN. Later, I received a letter stating that they would only to be honored until 2012 and then they would have to repay the rest of what we had paid. Well, now I don't find the place to update my Garmin on the MSN site. Can someone help me?
Hi Cricket70,
Your question will be answered it better to Direct support of MSN. -
Hello
I am a member creative cloud and I had to pay for it for 2 months but I can't use it and it drives me crazy!
It downloads all trial versions, although I am a member and the trial expires on the day that I download it. It then asks me to buy it! I don't know what to do.
Make sure that you have signed with correct email address
Sign out, sign in | Creative cloud desktop application
If the email address is correct then check your host file entries once
Log, activation, or connection errors. CS5.5 and later versions
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I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?
1 - upgrade your Mac OS to something compatible
Requirements for programs of cloud... scroll down and check each program
-http://helpx.adobe.com/creative-cloud/system-requirements.html
2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.
Hi brandong13,
Here are the steps that you can follow.
1 change the location of installation using Creative Cloud Desktop App, go to preference > creative cloud > Apps and change the installation location.
2. delete the folder '%Temp%' and restart the process.
NOTE: Application is downloaded to the default location, we can only customize the installation location using creative cloud app in this case.
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I can't connect to creative cloud, and so I can not install the Photoshop account I paid for. I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password. Help, please. Thank U
Hello
Please contact the support.
Concerning
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I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO button install. How to do it?
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
- and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference
Instructions again, cloud or version https://forums.adobe.com/thread/1992717 serial number
-a of notes on different versions of cloud and step by step on these differences
-contains information about the separate library download which is necessary
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I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
Concerning
Megha Rawat
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Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?
first of all uninstall cc on your computer.
Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe
If that translates into the same initialization error:
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!
Hi Julie,.
Please see the below help document to uninstall the application:
Using creative cloud | Download, install, update or uninstall applications
Otherwise, you can use the CC cleaning tool as well.
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Kind regards
Sheena
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I just bought my monthly plan for above programs and I am trying to download Adobe Creative Cloud as well as all other programs, but after downloading the adobe creative cloud and installation, the application installer is not where. Programs such as photoshop and indesign will not begin even download from the download page, even though it says "program download".
Uninstall anything cc which is installed, clean (use the CC cleaning tool to solve installation problems |) CC, CS3 - CS6), and then reinstall the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe
Use the desktop application to install your other programs of cc.
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