I downloaded the new version of firefox twice still keep still getting the message that my version is obsolete and unprotected

I have followed the instructions to download twice, said that my download is complete, but still seem to have the old version with the message to download the new version, so I'm going in circles

Your user agent string (identifies the version of the browser) reports that you have Firefox 3.5.19 and not 4.0.1

A quick look to confirm which version you have, if the bookmarks menu has an object called "organize bookmarks" you use Firefox 3.5.19, if it has one element called "show all bookmarks" you Firefox 4

If you have Firefox 4, you must reset your user agent string so that it correctly identifies the version of Firefox.

  1. Type of topic: config in the address bar and press on enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the general.useragent.overridepreference, right-click on it and select Reset, this function will set the default user agent string in Firefox 4

There are other user agent string settings that may have changed, but these are no longer used in Firefox 4. You can reset them if you want, for details, see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

If you have Firefox 3.5.19, you can use the integrated update system. In using the menu, select "Check for Updates" and it should offer to install Firefox 4.0.1

Tags: Firefox

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