I downloaded the Sync Firefox Add on, but when I select 'Add a device' it are launching a help page which tells me to click on 'Add a device' - circle without end!

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• try to download the new 8.1 Windows but when I go to the store - must be an administrator to perform action

  I am connected to my administrator account and trying to download the new Windows 8.1 but when I go to the store to download, which is also signed on my Microsoft account, he pushes me with an error saying that I must be an administrator to complete the operation. I shut down the computer and logged on. Also, I lowered my UAC setting and retried still no luck. I thought about it and tripped by preferences but have had no luck. Any suggestions...?

  Marissa

  Former title : administrator account

  Hi Marissa,

  Thanks for posting your query on the Microsoft Community Forum and I can understand the level of frustration through which you leave.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. All other updates installed on your computer?
  2. (KB2919442) update is installed on your computer?
  3. Are other features of this new update work well like minimizing the window, the button / stop etc.?

  8.1 update Windows (KB2919355) is an important update of Windows include improvements that will facilitate your favorite applications and settings to find and use, and offer more familiar mouse and keyboard options.

  There are a few prerequisites for this update must be installed:

  • Before installing update 8.1 for Windows (KB2919355) Please make sure that KB2919442 is installed.
        
    KB2919442 is the sine qua non of 8.1 to Windows Update.

  For more information, please see the Microsoft Article.
       
  Battery service made available for Windows RT 8.1 8.1 of Windows and Windows Server R2 2012: March 2014.
  http://support.Microsoft.com/kb/2919442/en-us

  • Temporarily disable the security software during the installation of Windows Update 8.1 to avoid conflict situations.

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  You can check the link below for the updates are installed on your computer.

  Windows Update: frequently asked Questions

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-Update-FAQ

  If it helps, try the methods and see them below.

   

  Method 1:

  I suggest you to run the Windows Update Troubleshooter:

   

  Problems with installing updates

  http://Windows.Microsoft.com/en-in/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

  Restart the computer once after running the troubleshooter. Check to see if that fixes the problem.

   

  Method 2:

  If the problem persists, I suggest you run clean boot.

  Make your system clean boot State helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135/en-us

   

  Note: refer to "How to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

   

  Additional information:

  For more information on this update, you can refer to the Microsoft article.

  Install the latest update of Windows 8.1

  http://Windows.Microsoft.com/en-us/Windows-8/install-latest-update-Windows-8-1

   

  Hope it would help. If the problem still persists, post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Thank you.

• I have just recibe enamel of adobelicensing, where they send the order number and a link to download the software I purchased. But, when I try to download, after login, it gives me a message saying im not a user allowed to download. Help, please.

  I have just recibe enamel of adobelicensing, where they send the order number and a link to download the software I purchased. But, when I try to download, after login, it gives me a message saying im not a user allowed to download. Help, please.

  Download the free trial version Adobe Captivate | Adobe Captivate 9

• I have InDesign CS5.5 for 2 systems - my laptop crashed and I now have a new with Windows 8.1.  I downloaded the correct version of InDesign, but when I enter my l series #, the message reades # is valid, but the software cannot be raised

  I have InDesign CS5.5 for 2 systems - my laptop crashed and I now have a new with Windows 8.1.  I downloaded the correct version of InDesign, but when I enter my l series #, the message reades # is valid, but the software cannot be found on the system.  It seems that the program PageMaker 7 which is not on the new computer.  How can I load my InDesign CS5.5 on the new computer laptop?

  If you purchased InDesign CS5.5 as an upgrade then it looks like it's showing that you need to provide information about the old version where you improved since he found nothing that qualifies.  You must only choose the old version and serial number.  (I don't know anything about InDesign, nor how it might relate to PageMaker).

• Hi, my trial version of Lightroom 5 has expired recently and I bought now fully. I downloaded the CD on my Mac, but when I open again the Lightroom application, it always says that the trial has expired. Does anyone know how I can update so I c

  Hi, my trial version of Lightroom 5 has expired recently and I bought now fully. I downloaded the CD on my Mac, but when I open again the Lightroom application, it always says that the trial has expired. Does anyone know how I can update so I can finally use again? I appreciate really all help! Thank you!

  Joanne, please remove your current installation of Photoshop Lightroom by using the uninstall program located in the/Applications/Utilities/Adobe Installers.

  You will then want to download Adobe Photoshop Lightroom 5.7.1 of Adobe - Lightroom: for Macintosh.  The update contains the entire application.  Photoshop Lightroom cannot be installed through the Adobe Creative Cloud Desktop application and still be allowed with a serial number.

• I downloaded the trial of photoshop software, but when I open it, 30 seconds later it fails with the "adobe closed the folder" statement without error codes

  I downloaded the Photo Shop trial software but when I open Adobe closes in 30 seconds and does not provide error codes

  Hi Jeff

  No, I received no errors during download. The trial

  Photo shop is PS CC 2014 and I have Windows 7

  The game, November 6, 2014 14:58, Jeff A Wright, [email protected]>

• Hello, I downloaded the beta version in English, but when it is installed, it is in French. How can I change this?

  I'm working on an admistrated of the station by a french helpdesk and this drug is defined in French (and this is very annoying for me). So I'm wonderding how FF 4 beta is transformed into same French version so I downloaded the English version.

  All that is on the French I guess you mean that the user interface is in French. I think that could have happened was the download page of picked up some settings on your computer and downloaded French the French version for you. All versions of Firefox are unilingual.

  Try to re - download the http://www.mozilla.com/en-US/firefox/all-beta.html installation file

  Using this page you can make sure get you the language version you want.

• Mode Lr library my records show the correct number of photos, but when I select the folder it show "is selected any phot" as if the foder is empty. This happens on most of the files not all. I then import from my C drive and all is well for a while, then

  All records of the library of Lr see all of the photos but when I click on a folder I get 'no photo selected. I import all of my photos and all is well for a short period then the images seem to disappear again. This happens in most cases, but not all. Any help please?

  Hi colini,.

  Suggest you to reset preferences in Lightroom and then, check out: given to zero (or "Trashing") the Lightroom preference file. Lightroom Forums

  Kind regards

  Claes

• I downloaded the upgrade and said "run", but when I open firefox it says that I don't have the latest version. What I'm doing.

  My question pretty much says it all. Don't know what you want. I have a Windows Vista and you use FIrefox for at least 4 years.

  Hi rv7431, don't you worry - you already use firefox 22 which is the latest version available.

  the message you see is probably just show up, because you are using google.ca/firefox as your homepage, which has only been maintained up to what firefox 3 and displays now the warning message that you have referred to as no. matter what browser version you are using. change the homepage of Subject: House to answer the question and get the current home page of firefox...

  How to set the home page

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• I want to download the program of manament of Utorrent files but when I try to open it. A box will open up, which tells tht Soicwall Anti Virus is preventeing me fron doin g so.

  How can I get through it or otherwise. What is a program that I can use to share files I'll power b.

  Hello

  If you have installed anti-virus software, please disable it and check if it works very well.

  See the link.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-in/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• I have successfully downloaded the trial after effects CC, but when I open it, it says that it can not access the files inside my library preference (and does not open for this purpose).

  I use Yosemite OS X Version 10.10.3, and I have attached a picture of the error message. What should do?

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

• Cannot open the exe file in Windows 7. The program opens in XL, but when I select this compatibility and all the others, the installation stops with the message return WinExec failed = 216.

  The software opens with a lock to the computer, it opens on to and then can be copied from there to another computer.  The program has been downloaded on all versions up to XL.  The 64-bit to 32-bit conversion programs do not allow a download on my Windows 7.

  Hello

  Try this hope of link, this will help you
  http://www.FixYa.com/support/t5004203-winexec_failed_return_216
  Mo /.

• get a message that firefox is outdated, but when you try to update the download is the same version on mac os

  get a message that firefox is outdated, but when you try to update the download is the same version on mac os. The version is 34.0.5. As soon as I run the brwswer, I get the update message.

  Your list of details of the system shows a user agent which has been modified by the Fast Browser Search (FBSMTWB):

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6. en-US; RV:1.9.2.13) Gecko/20101203 Firefox/3.6.13 FBSMTWB

  You can remove possible user.js and numbered prefs-# .js files and rename (or delete) the file prefs.js to reset all the prefs by default, including the prefs set via user.js and pref which is no longer supported in the current version of Firefox.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

  You can use this button to go to the Firefox profile folder currently in use:

  • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• When I sync my iPhone with iTunes, I get an error saying I need to download the latest version of iTunes.  When I try to download it says I'm using the latest version?

  I have an iPhone SE

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  When I plug my iPhone to sync with iTunes, it gives an error message saying that I need to download the latest version of iTunes.  When I try to do, I get a message saying that my iTunes is up to date with the latest version of iTunes?   If my laptop is running vista only she does support the latest version?  If this is the problem I wish iTunes download center say the my device does not support the latest version of iTunes.  the version I currently have is the only one my device is available for download.

  How to access my library iTunes other than buying a new laptop

  IPhone WILL not work with Vista. It is not supported. Can't remember where I saw it, but there was something about Windows Vista not supported for iPhone SE. I'll keep looking.

  Found at the bottom of the iTunes download support page.  Download iTunes 12.1.3 for Windows (32 bit)

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• Downloaded the new version 8.1, but don't 'applies' said is not sufficient previledges?

  After having downloaded the new firefox version 8.1 could not follow the 2 steps. When Fox drag the application icon when prompted click on replace existing version, but guest said he can't do it because I do not have sufficient previledges. How can I fill out the download of the new version of firefox.

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox