I dropped my iPhone face down on the concrete

DDo, I have need of a new phone or can it be repaired? I dropped my iPhone 5, OS7.1.2, face-down on the concrete and now it does not illuminate screen is gray and cannot see all of the icons, as applications.

Have you ever tried to force the reboot by holding down the button sleep and home for 10 seconds, until the return of the Apple logo again? You won't lose data.

Next step after that would be to connect in recovery mode, as explained in this article:

If your iPhone, iPad or iPod touch won't turn on - Apple Support

If this does not work, you will get the phone repaired.

Launch a service request

Find an Apple authorized service provider

Make an appointment at the Apple Store

Tags: iPhone

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