I dropped my macbook air, but I have apple care. He has a tooth, but it will cover the apple care?

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• I have the model of macbook air 2016 with i5 Professor and 8 GB ram... since it's the fastest ssd, but I have not seen all speeds up to now, I want to say is bcz I need to have usb 3.0 USB key or hard drive to see the speed of the ssd to usb 2.0 will work

  I have the model of macbook air 2016 with i5 Professor and 8 GB ram... since it's the fastest ssd, but I have not seen all speeds up to now, I want to say is bcz I need to have usb 3.0 USB key or hard drive to see the speed of the ssd to usb 2.0 will work

  What do you mean, your message is not clear.

• I can't see the images received by using my Yahoo email in my MacBook Air, but I can see them in my iPhone 6, no idea why this is happening?

  I can't see the images received by using my Yahoo email in my MacBook Air, but I can see them in my iPhone 6, no idea why this is happening?

  Hello

  If you access your Yahoo mail via Mac Mail application, in the Mail menu bar, click Mail > Preferences , and then select the display tab to assure you that:

  Display remote messages HTML images is selected.

• I bought a disc of Lightroom6 for Mac. Can I use the license even om my two ibooks and iMacs at the same time? Given that the macbook air doesn't have a hard drive, is it possible to copy on a USB drive?

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  You have two activations and no more. If you need to register a third party, you will need to purchase another package. Yes, the installers can be copied to any media that you consider appropriate.

  Mylenium

• I bought an older version of Photoshop Elements (4.0) - in product unused in sealed original packaging. Try to install on my MacBook Air but the part was through the installation, I get this error message: "failed to install. The installer with

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  then it is probably too old and incompatible.

• I have adobe CS3 installed on macbook pro, but he said that the license has stopped working... I then went to your website and he advised me to download the license recovery application, which I did, but then when I tried to run this app, it then came wi

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  Hello

  Please check the help below documents depending on your operating system:

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  Error "Licensing has stopped working". Mac OS

  Hope that helps!

  Kind regards

  Sheena

• Hi, I am trying to install an upgrade to Flash Player on my MacBook Air, but it keeps telling me to get out safari first, but I'm not in safari. Any suggestions?

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  [topic moved to the forum of Flash Player]

• My Macbook Air uses El Capitan 10.11.5. This operating system repeatedly freezes and the computer must be turned on / repeatedly.  How to solve this problem?

  My Macbook Air uses El Capitan 10.11.5. This operating system repeatedly freezes and the computer must be turned on / repeatedly.  How to solve this problem?

  Hello

  Check if the hard disk needs repair.

  Open the disk utility, located app in HD > Applications > utilities

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• I have a computer that has Windows 2000 Pro, I can use the disk to upgrade to Windows XP with this OS?

  I have a computer that has Windows 2000 Pro, I can use the disk to upgrade to Windows XP with this OS? It's

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  in the specifications it lists only 98, 98 Second and ME as an operating system you can upgrade.  Thanks John

  Provided the specifications of the computer meets Windows XP you can switch from 2000 to XP. If it does not meet the specifications, you may upgrade the computer first or get a new one which is more cheaper today.

  In addition, please note that you can only switch to Windows XP Professional. If it is a home edition you have then it will not work. You can refer to the link below on how to update your copy of Windows 2000 to Windows XP Pro.

  http://support.Microsoft.com/kb/978307

• Does not not on the AC adapter / CC, but it will charge the battery

  Hi all

  Little annoying it...

  The laptop can run on current alternative at all... but it will charge the battery while the laptop is turned off. If I remove the battery it will not work for flashing the bios seems to be a fruitless task.

  Any ideas what could be the problem? Some of my reading on this forum suggest a motherboard failure, but I bought this laptop as a reconditioned/end of the line of PC World model and I'm not sure exactly of my rights with this.

  Any help is very appreciated.

  Vaughan

  Hello

  Other people may be right. It looks like something wrong with the motherboard.
  Eventually it s a power supply electronic problem. but that's just a guess

  However, the solution is the same:
  You need a hardware technician who would like to know what part exactly malfunctioned and he would replace
  I think in your case it s a motherboard

• MacBook Air doesn't have a LJ P1006 on USB

  Hello

  I have a Macbook Air running 10.5.6 tries to connect to a Laserjet P1006 via USB. Are there physical connections but the Mac does not see the printer. I have loaded and reloaded the driver package. Whenever I receive the notification of the successful installation, but in the end I'm did not to choose the connection network or usb as stated in the instructions. The part of the package HP firmware update seems to cling. It remains on my dock with a generic application icon and I see the message "application is not responding do not.

  Any suggestions? Thank you

  To find out if it's a software problem or a physical connection problem, to do this: click the Apple, 'about this Mac' icon, then ' news more»  The system information window opens.  Click on "USB" on the left, then look for the name of the printer in the tree of USB devices.  If she is not there, the Mac has no physical connection with the printer - turn off the printer and turn on again or try another USB cable.  If you are using a hub, try a direct connection.

  If the name of the printer, try to install from download of hp:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-54970-4&LC=en&DLC=en&cc=us&product=3435684&OS=219&lang=en

• I lost some / most of my passwords in Safari on my Macbook Air, but Safari is always auto them on my iPhone, so they must always be stored somewhere, is possible to restore these passwords?

  In recent weeks, I noticed that my computer was storing the password and Safari auto-fill on a variety of Web sites seem to have disappeared from my computer. I never typed this passwords in my laptop (macbook air mid-2013), so for them to auto-fill on my phone, they must have been stored in the cloud, right? So is there a way to recover passwords on my laptop? I can't figure out a way to find a place to understand where these passwords are still stored so that I can get back them on my laptop that has no access to these passwords.

  Thanks for your help.

  Do you use iCloud keychain?

• Instill photoshopelements 13 macbook Air, I got this product on my previous macbook pro, but when I download the license in my account (PhotoshopElements_13_LS25_win32.7z PhotoshopElements_13_LS25_win32.exe), I get a message saying that there is no applic

  When I click on the download to install Photshopelemnts 13 on my macbook air, he said: "(there is no application of this)--

  PhotoshopElements_13_LS25_win32.7z

  PhotoshopElements_13_LS25_win32.exe

  < order info. Deleted by the moderator >

  This is the detail of my account

  You do not put in a petrol diesel car, and you can not install Windows programs on a Mac, you need to download the Mac version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Is it possible to cast from an Apple MacBook air to a desktop apple no?

  Hey guys,.

  So I recently bought an Apple MacBook air for my final year of University. We have weekly presentations and I was wondering if it is possible to presentations of casting, or still the MacBook (mirror to detect) screen on your windows desktop, as it is the operating system they have in the classes. I know that it is possible using a smart TV, but everything we have in the classes are the windows on desktop computer connected to a projector.

  Thank you very much!

  Keynote can export a presentation in PowerPoint format for use on a Windows PC. I've used this for years when I was still in my presentations.

  If you move the cable from the projector from the PC to your Mac which should allow you to make the presentation directly from Keynote on your Mac.

• After windows auto updates can't open Internet Explorer, but can open firefox. Vista Home Premium, CA Security Suite. Can do system restore and get on, but it will update the next day and problem reports.

  I get a popup to firewall this tells me Internet Explorer tent to access internet I click on allow but get no results. Then I get this page can not be displayed, and you are not logged as an administrator

  Hi Snoopy65,

  Welcome to the Microsoft Answers site!

  Perform a system restore and then try to install each updates manually one by one. Each time that you install the update, restart the computer. Take note of the update that is causing the problem and let us know. We will be in a better place to help you if we know the exact update which is causing the problem.

  To run the system restore

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.