I entered the Redemption Code and message says page not found for photoshop

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• Try installing acrobat.  Entered the redemption Code and it says that the purchase has not been activated.  Best buy said it has and even included the serial number on the receipt to use for activation.  Still does not work

  try installing acrobat.  I bought it at Best Buy.  The reception contains a serial number enabled to use when configuring the software. I walked into this and it says invalid series.  Because Adobe also gives me a redemption inside the packaging code to receive a serial number online, I tried this and it also says inactive redemption code.  I called Best Buy and they say that it has been activated on their end and the issue needs to be addressed with ADOBE.

  Hi harmansmt,

  Please check the KB: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  In case of problems you can contact Chat assistance at: get help with orders, refunds and exchanges

  Kind regards

  Rave

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• I've entered the redemption code and got the serial number, but when I enter it, it is not valid?

  I got photoshop elements 14 for Christmas and I am trying to install it.  I entered the redemption code and got the serial number, but when I go to download the software, it says it sucks - suggestions?

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

• I bought Adobe Lightroom, but when I connect, enter the redemption code and then click on download, it's a creative cloud Installer.  I have not bought the creative cloud service, just one single use computer.

  I bought a license for Adobe Lightroom 6 software, however when I followed the instructions, enter the redemption code.  And he said: 'You have redeemed successfully from Lightroom 6.' but when I click on download it comes up with a CreativeCloudInstaller.dmg (I'm on a Mac).  I have not bought the creative Cloud service, just a reusable software license Lightoom 6.  Is this correct? It doesn't seem to be a way to simply contact Adobe to find out.  I don't want to install the wrong thing

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought DOWNLOAD Photo Shop 14 elements of OfficeMax for more that sells the Adobe site for. I entered the redemption code and when I try to download the software, I get an 'error of Wizard download for Arvato. All I want is the software I paid

  I can't get the software I paid for, due to an error of Arvato download Assistant. I retried for the last three days, without success.

  I need help,

  Marvin Lane

  [email protected]

  As long as you have a serial number, kglad links in response #1 here can help https://forums.adobe.com/thread/1986122

• Adobe has created, password, and absorbent product serial number, Adobe Photoshop Elements 13, etc. After you enter the product key, the link says page not found

  Bought this 14 Photoshop Adobe elements and the first items 14, after changing the key to redemption to the serial number, it gives me the key for both. After entering the key, it gives me a link saying times have been downloaded, I click on the link and it says Page not found... What to do. ?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I try to install photoshop elements 14. In order to get the serial number, I need to enter the redemption code. But it keep saying the redemption code I entered is incorrect.

  I try to install photoshop elements 14. In order to get the serial number, I need to enter the redemption code. But it keep saying the redemption code I entered is incorrect.

  Hello

  Would you share your redemption code in private message please?

  Or

  Please contact Adobe customer care http://helpx.adobe.com/contact.html

  • Be sure to stay signed on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "

  Kind regards

  Sandrine

• I bought 6 of Lightroom, but when trying to get the serial number by entering the redemption code, Lightroom download creative cloud.  How can I get rid of the cc, get my serial number and get 6 Lightroom?

  I bought Lightroom 6 (for $149.00 at Staples).  I followed the instructions to redeem my serial number.  After you enter the redemption code, I got the message of a serial number was unnecessary and I could download.  I clicked on download.  Downloaded creative cloud.  (after hours).  I don't want the creative Cloud version, I want to stand alone.  How can I get rid of the CC and get what I paid for?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• Bought 5 Lightroom online from Best Buy.  When I enter the redemption code, I get an error message indicating "Oops!" This code does not appear to be active.  Please contact the retailer or enter a different code. "I contacted Best Buy; they indicate that

  Bought 5 Lightroom online from Best Buy.  When I enter the redemption code, I get an error message indicating "Oops!" This code does not appear to be active.  Please contact the retailer or enter a different code. "I contacted Best Buy; they indicate that the code has been validated.

  Make sure that you're not confuse common lookalikes (for example, 1 l, or 0 and o).  Then go to their store with your redemption code, sign in to adobe.com using one of their computers store and show them what you're doing to redeem your code.

• Hello! I am a fashion design student and my school offer us a wide range of Adobe programs. I asked the Redemption Code and I have but when I try to enter it know this code is already in use however the Photoshop and Illustrator that I already

  Hello! I am a fashion design student and my school offer us a wide range of Adobe programs. I asked the Redemption Code and I, but when I try to enter on behalf of the school know that this code has already been used however the Photoshop and Illustrator that I already have on my Mac do not work. Before you begin the school pack, I used a free version and so now I see that my free version is over but I can't use the pack of the school that gave me. How can I start using it?

  Hello

  Please see redemption code help

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I entered the product code and now she asks a redemption code, I can't seem to find it!

  I just purchased Lightroom of BestBuy and I try to get my serial number from adobe. I entered the product code and now they ask for a redemption of 24 characters code and I can't find it on the boxes that I had. Where is he?

  Hi BritneyL,

  Please visit: https://redeem.licenses.adobe.com/getserial/s/redeem

  You enter your purchase to http://www.adobe.com/go/getserial.  You can find more details in the process of recovery from serial number FAQ | Product activation point of sale - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.

• I bought adobe 14 items but when I click on the download button once I typed in my redemption code it says page not found

  I bought adobe 14 items but when I click on the download button once I typed in my redemption code it says page not found

  I would advise you to Contact Customer Services because they may be able to help with cash.

• What is the redemption code and where is it?

  What is the redemption code and where is it?

  Try http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

• I'm having a problem with my redemption code.  It says product not activated.  I ordered 12 online adobe photoshop/first elements.  Contact seller.  They said contact adobe chat. I was wondering if anyone can help? Thank you

  I'm having a problem with my redemption code.  It says product not activated.  I ordered 12 online adobe photoshop/first elements.  Contact seller.  They said contact adobe chat. Chat is now closed.  I was wondering if anyone can help? Thank you

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

  If you have purchased the software and reimbursement codes are coming as invalid then the seller needs to address that.  If you were able to acquire the serial number by exchanging the redemption code, then follow the advice of the seller and you contact Adobe support via chat (when available).

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )