I get a blank page when I opened a new tab and would lie to get back thumbnails - HOW?

Firefox version 16.0.2
Win 7

I tried the suggestions that I find on the web.
Your support page says:
'Page Firefox new tab shows photos of the sites that you visit frequently. Sometimes, all or part of these images are not displayed. We'll explain why this happens and how to get at the time where it is possible. »
No I don't get all the images at all when I open a new tab - it's empty, but I click on the following link:
https://support.Mozilla.org/en-us/KB/thumbnails-on-new-tab-page-are-missing
I click on the link for the instructions and end up here:
https://support.Mozilla.org/en-us/KB/new-tab-page-show-hide-and-customize-top-sites
I click on this link: "pictures of my top sites have disappeared - how to make them return?
and here:
https://support.Mozilla.org/en-us/KB/new-tab-page-show-hide-and-customize-top-sites#w_the-images-of-my-top-sites-are-gone-how-do-i-get-them-back
and here:
See the thumbnails on the new tab page is missing - how to get back them.
I click on the link for more information and end up... I had started.

-Someone could be nice and explain how to get thumbnails back?
Because I refuse to use IE, but considering Opera... Please advice!

I associate led to various modules of "Community Toolbar". You also have a toolbar? You may be able to configure or disable here:

Orange Firefox button or classic menu Tools > Modules > category: Extensions

Tags: Firefox

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