I get a blue screen at startup

Similar Questions

• My Vista system crashes, blue screen on startup: irql_not_less_or_equal STOP: 0x0000000A (0 x 0, 00000002 00000001, 0x81AE8590)

  My Vista system was crushed, tried everything, but finally resorted to a recovery of the original factory image off the coast of the hard drive Partition. Everything seemed to go smooth but now I get a blue screen at startup: irql_not_less_or_equal STOP: 0x0000000A (0 x 0, 00000002 00000001, 0x81AE8590)

  Odd part is the system has two RAM slots, we have a 2 GB key and another has a 1 GB. Could not get the machine to start with two sticks in. Will start with a stick in each thin slot. Will not start no matter how they are installed if you are using the two RAM slots. Ran SFC/scannow. He found errors, that it cannot correct. How can I fix these errors?

  CBS log is large enough: what details should I post it to help you troubleshoot?

  Note: Were able to update the system, including the installation of updates Windows 128 and seems to be updated throughout the SP-2. I really don't want to run another recovery if possible.

  Thank you!

  Hello

  Perhaps you have different brands of RAM in your computer, and so it would not start with the two inserted Rams. Do a check for your specific PC memory that tells you what products work with your system.

  Follow the information in this article.
  Know what type of RAM you need

  In addition, updated BIOS.

  Warning of the BIOS:
  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  If scan SFC did not fix the issue, I would say that you follow the steps in this article to fix it.

  http://support.Microsoft.com/kb/929833

  Regarding blue screen errors, follow the steps in this article that applies also for Vista.

  Resolve stop (blue screen) error in Windows 7

• Blue screen on startup, the system restore / repair did not work?

  Hi, I get a blue screen on startup and cannot start windows - with the error code x0000007E.

  I followed the steps on http://support.microsoft.com/kb/958233#StartupRepair however runs the repair does not work, and did the system restore.

  Will be saved my files / is there a way to fix this? Thank you!

  Hello

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive download collected files and after shot/screenshot.
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  The system has RAID? If so, it's also very suspicious.

  This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
  may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
  can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
  methods in the next message and then return to the if necessary troubleshooting tool.

  Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
  Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
  spyware/security programs.

  When you get to the pilot and sections of the memory of the troubleshooter check the following message to
  update drivers and memory test and then return to the troubleshooter if necessary.

  BCCode: 7F 0x0000007E which is also 0x1000007E

  Cause

  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
  interpret, you must identify which exception has been generated.

  Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

  For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
  the Microsoft Windows Driver Kit (WDK).

  Solve the problem

  If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the
  • Reference of the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

  If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
  (the address of the exception) must identify the driver or function that caused the problem.

  If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
  has been launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly,
  Make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

  In case of exception code 0 x 80000002, the trap frame provides additional information.

  If you do not know the specific cause of the exception, consider the following questions:

  • Hardware incompatibility. Make sure all new hardware that is installed is listed in the
  • List of Microsoft Windows Marketplace tested products.
  • Service driver or defective peripheral system. A service driver or defective peripheral system can be
  • responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
  • and IRQ conflicts can also generate this error.

  If a driver is listed by name in the bug check message, disable or remove that driver. Disable
  or remove drivers or services that have been recently added. If the error occurs during startup
  sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
  Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
  in Safe Mode, you must start the computer by using the Recovery Console to access the file.

  If the problem is associated with Win32k.sys, the source of the error may be a third remote
  control program. If this software is installed, you can remove the boot of the computer service
  by using the Recovery Console, and then by removing the offending system service file.

  Check the system log in Event Viewer for additional error messages that might help identify the
  device or the driver that generated the bug check 0x7E.

  You can also disable memory cache BIOS may try to resolve the error. You should also
  Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
  For more information about these procedures, see the manual of your computer.

  The error that generates this message may occur after the first reboot during Windows Setup, or
  Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
  BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
  space, reduce the number of files on the disk drive hard target. Find and delete any temporary
  the files that you do not have to have files hidden Internet, backup application and.chkfiles files that
  contain fragments of file saved to disk scans. You can also use another hard drive with more drive
  free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

  BCCode: 7F 0x00000007E who is also a 0x1000007E<-- read="" this="">
  * 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

  ----------------------------------------------------------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard event viewer
  Windows. TIP - Options - Advanced filter allows you to see a time rather
  of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during ' blue screen of the.
  death ' crashes and displays information about all accidents of a table.
  Free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
  However, there are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Does not work
  tell all possible driver issues).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I upgraded my card mother cpu ram and hard drive. I reinstalled windows xp home edition has got all of the updates. After 9 latest updates download and installtion went well, I restarted the computer, I get a blue screen and the computer restarts

  I upgraded my card mother cpu ram and hard drive. I reinstalled windows xp home edition has got all of the updates. After 9 latest updates download and installtion was going well until I rebooted the computer and go to page window showing all the icons that I get a blue screen and the computer restarts its self and does not stop. How can this be corrected?

  Hi KevinRy,

  Welcome to the Microsoft Answers site!

  Unplug all external devices.

  Try to start in safe mode. If you can start in safe mode, and then do a system restore to restore the computer to an earlier point in time.

  Change the recovery settings to disable automatic reboot, if you are able to boot up to the desktop computer:

  1.	Right-click my computerand then click Properties.
  2.	Click the Advanced tab.
  3.	Under Startup and recovery, click settings to open the Startup and recovery dialog box.
  4.	Clear the automatically restart check box, and then click OK many times necessary.
  5.	Restart your computer so that the settings take effect.

  Now, when you are going to close and a fatal error occurs, you will see at least and it won't cause an automatic restart.

  Please reply back with the error message you get because it helps us to resolve the error.

  Kind regards
  Amal-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Why what I get a blue screen on my laptop, and then it restarts

  Remember - this is a public forum so never post private

  Ideas:

  • Why I get a blue screen on my laptop and then rebootingPrograms with the fact that you have problems
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  § What is the exact error message that you encounter the blue screen?

  § East - this happen randomly or whenever you access any program on the system?

  § Remember to make changes to the system?

  § Since when are you facing this issue?

  Give details, so that we can help you in a better way.

  I suggest you disable automatically restart the system and check the exact error you encounter in the blue screen and let us know. Follow the steps mentioned below to disable the auto reboot.

  a. right click on my computer and then click Properties.

  b. click on the Advanced tab.

  c. under Startup and recovery, click settings to open the startup and recovery dialog box.

  d. clear the checkbox automatically, restart and then click OK, the number of times required.

  e. restart your computer so that the settings take effect.

  Method 1:

  Step 1:

  In safe mode, check if the problem persists. Follow the steps mentioned below.

  a. restart the system and then keep tapping F8 until you reach the start menu.

  b. Select safe mode from the list and press ENTER.

  If the problem persists then in safe mode, I suggest you to do a clean boot. Follow step 2.

  Step 2:

  Follow the steps mentioned in the article below.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Method 2:

  I suggest update you the drivers on the system for the graphics card, etc. on the sound card system and check if the problem is resolved. I suggest update you also the drivers from the chipset on the system and check.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• blue screen every startup: error (0xc0000005, 0xF7c2815E, 0xf7C66864, 0xF7C66560) kdcom.dll - address F7C2815E base at F7c27000 Datestamp 4ed8a0bd

  ORIGINAL TITLE: help... Blue error screen?

  Help I get this blue screen error whenever I start up my dell computer... A problem has been detected and windows has shut down to prevent damage to your computer.  If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: make sure that you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try which video cards.  Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.  Technical information: (0xc0000005, 0xF7c2815E, 0xf7C66864, 0xF7C66560 kdcom.dll - address F7C2815E base at F7c27000 Datestamp 4ed8a0bd

  Thank you, I actually set myself a few hours after the announcement by starting in safe mode and scan with norton :) But thank you very much for the reply!

• I get the blue screen error - error - Stop 0X0000008E

  -Stop error 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000)

  Hi I get the blue screen error - error - Stop 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000) and cannot use the pc in safe mode. I have XP - OS. I really don't want to reformat the HARD drive and you want to avoid reinstalling as much as possible

  Hi aromaveda,

  ·         Have you made changes on the computer?

  Follow these methods.

  Method 1: Follow the steps in the article.

  You receive a random "0x0000008E" error message on a blue screen in Windows XP

  http://support.Microsoft.com/kb/827663

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 3: Follow the steps in the article to check the drive for errors.

  How to perform disk error checking in Windows XP

  http://support.Microsoft.com/kb/315265

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

• The dreaded blue screen on startup with Windows XP

  Get the dreaded blue screen at startup. Use Windows XP and my PC of becomes as much as the screen connection, but when I select my login name, that the blue screen appears. If I choose one of the other names the process gets a little further, but the blue screen then appears. I can login in safe mode and that you ran some diagnostic tests, but the problem persists.

  As the forums MS Answers does not prompt for any information system when a new question is asked, we know absolutely nothing about your system.

  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  If would know more about your system and that the Blue Screen of Death (BSOD said):

  Please provide additional information on your system:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a CD/DVD drive work?

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  What do not you think that you should see?

  Your system seems to start OK and then crash or didn't he start not at all?

  If your system works fine, what do you think might have changed since the last time it worked correctly?

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:
  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg
  Send for the nose and the Red arrows (3 to 4 lines total).
  Send all * line STOP message since there are clues in the 4 parameters.
  If there is a name of the file listed in the STOP message, don't forget to include this information too.

• Blue screen on startup check drive c for errors

  Original title: I havea blue screen on startup saying mistakes c disk check was cancelled I want back this sysem also affected and another restoration things helppppppp

  I have a blue to start saying the c disk check to find errors in windows xp iwant to resume what he as affected system restore helppppppppp ted

  Hi edwardcliffe,

  ·         Have you made changes on the computer?

  ·         Are you able to boot to the desktop?

  ·         What is the full error message?

  ·         What do you mean when you say "I want to take this also affected the system restore and other things?

  If you are not able to boot to the desktop, follow the steps.

  You will need an XP installation CD to try to solve this problem.  If you do not, try to borrow one just to run this fix.

  (1) configure the computer to boot from the CD if it is not already configured in this way. You may need to enter the BIOS to configure the computer to boot from the CD.

  (2) set the boot order on:

  Floppy (if present)

  CD/DVD-ROM

  Hard drive

  RECORDING and EXIT

  (3) to start the computer with the XP installation CD in the drive. When you see the prompt «Press any key to boot from CD...» ", do and start the process to boot on CD.

  (4) when the Recovery Console option is available (press R to start the Recovery Console), do it. You may be asked to what Windows installation to enter, what kind of cases the number of the Windows installation you want to work (usually 1).

  (5) when you are prompted, enter the password for the Windows installation. If you have not set up a password just press ENTER

  (6) at the command prompt, type:

  chkdsk /r  (there is a space before the /) Press ENTER.

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  If you are able to boot to the desktop, follow the steps in the article.

  How to perform disk error checking in Windows XP

  http://support.Microsoft.com/kb/315265

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  For reference:

  How to install and use the Recovery Console in Windows XP

  http://support.Microsoft.com/kb/307654/en-us

• Windows XP blue screen at startup

  When I start my Compaq V2000 laptop, I get a screen that tells me that Windows did not start successfully and gives me boot options (safe mode, etc.). I tried all the options with the same results: the Windows logo appears for about 5 seconds, then I get a blue screen for a fraction of a second, not long enough to read the error message, then the process starts all over again, again and again! I have not any hardware or software recently added. I install XP Service Pack 3 about three weeks before this problem started.
  I need help!
  News of the computer:
  Compaq V 2000
  AMD Sempron 1.8 Ghz
  768 MB of Ram

  okiepostal,
  Thanks for posting on the Microsoft answers Forum.  The first thing to do is to unplug all devices (printers, USB Hub, drives external, etc.) and try to start.  If this does not help your system and startup startup then pressing F8 as soon as it begins to start.  You will get the Windows startup options screen.  Select "Disable automatic restart in the event of system failure" and let it restart.  When it starts, it should now stop with an error screen and give an error message and code.  Post back with the error information.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I turn on my computer with windows xp on it I get a blue screen that says dumping physical memory

  When I turn on my desktop computer with windows xp on it I get a blue screen telling me that it is dumping physical memory.  Why it does this and what I can do to fix the problem?

  Hi KarenSellers,
   
   
  -What is the exact and complete verbatim of the error message that you receive? Thanks for mentioning the same thing with the error code that is displayed with the blue screen.
   

  Method 1: Try to start your computer in Mode safe mode and check if Windows loads successfully.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Check out this link to do the same thing:

  A description of the options to start in Windows XP Mode

  Method 2: Use the Windows Memory Diagnostic tool to check if there is an error with the memory.
   
  Refer to the section "using the Windows Memory Diagnostic tool" from the link given below for the same:
   
  How to troubleshoot the facilities of RAM

• Get a blue screen when loging to AOL. How can I fix?

  Original title:

  Get a blue screen when loging to AOL. How can I fix?

  blue screen when I try to open aol why is what is happening, that it only happens when I try to open aol

  Internet explore is fine

  Hello

  1. did you of recent changes to the system before the show?

  2. do you get an error message?

  3. do you have security software installed on your system?

  Method 1:

  Follow the link below, start in safe mode with network and check if the problem persists.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  If the issue is fixed in SafeMode with networking, I suggest you perform a clean boot and check if it helps.

  Method 2: Perform a clean boot.

  To perform a clean boot and see if the problem still occurs, follow the steps in the below link.

  http://support.Microsoft.com/kb/929135

  Note: Once you are done with the boot, follow step 7 in the link to your computer in normal mode.

  Method 3:

  Follow the link below, check if it helps.

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7   (Applies to Windows Vista)

  In addition, check out the link below and check if it helps.

  http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=223529

  Let us know if it helps.

• I can't open windows update in Safe Mode. Also blue screen at startup ('a forward driver a buffer based on the battery'

  My laptop keeps hitting a blue screen at startup ('a forward driver a buffer based on the stack'), I can only start it in safe mode. I want to try windows updates to see if this will help, but whenever I click on the button to update windows on the start menu, nothing happens. I tried searching for the program to see if I can open it another way, but can't find it. If I click on windows update and then nothing happened. I have windows vista home.

  original title: I can't open windows update

  Hey ElizabethSlater,

  Try to run a full scan with the Microsoft Safety Scanner to make sure that nothing is found.

  Try also to install the latest drivers from your computer manufacturer's website. If you have difficulty to locate the website of your computer manufacturer or the drivers on their page, please provide your computer brand and model in your next reply. If you have built your computer you need visit the site of the manufacturer of each piece of hardware to get the latest driver.

  Once the drivers have been installed, try to restart your computer, and then test to see if the same problem occurs.

  Hope that helps.

• get a blue screen that says stop techanical questions

  While online, I get a blue screen that say, there are technical issues and windows shutting down to avoid damage my computer. I don't know what are the issues?

  Hello

  1. for how long are you facing this problem?

  2. don't you make changes to your computer?

  3. does this problem occur while you were online?

  Method 01:

  I suggest you check in SafeMode with network.

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Method 02:

  I suggest you follow the link and check.

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

  http://support.Microsoft.com/kb/958233

  I also suggest you follow the steps in the article.

  http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

• My system crashed and now I just get the blue screen that says to reinstall windows, when I try to use my recovery disks that it won't work.

  Is there anywhere to get a new copy of the system recovery disc for my windows vista computer.  I have a HP Pavillion and I get not anywhere when trying to start repair, it tries to fix my computer and takes forever... and then I get the blue screen saying I need to reload windows.  The recovery discs that I burned when I bought the computer do not work.  What are my options?

  How to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  With HP normally press you F11 at startup to start the process of recovery from the recovery partition

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  If the problem persists with the recovery process, contact HP

  http://welcome.HP.com/country/us/en/contact_us.html

  or try HP support froums

  http://h30434.www3.HP.com/