I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?
I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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During the installation process of 6 Lightroom, I get a box that says 'Windows Vista not supported'. I have Windows 7 with Service Pak 1. I meet all the other requirements listed. Any ideas?
Hi Chuck,
You can check out the link below.
Hope this will help you.
Kind regards
Hervé Khare
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On startup, I get a box that says microsoft visual c ++ runtimelibrary... this application has requested time to close in an unusual way... I click on OK, but after several minutes of "Please wait", the same pop mailbox and I can't log on to my laptop. It started after a windows update that I did. Once in a while, if I stop the computer laptop and reboot, I'll only get this box once and then it will allow me to connect and everything is fine after that.
Hello
Step 1:
You can try to start in safe mode and check if the problem persists. Only basic files and drivers needed to run Windows are started. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers. To start in safe mode follow the link.
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2:
If the problem does not occur in safe mode then boot to the desktop in normal mode and check that the third-party program is causing the problem. To configure your computer to clean boot follow the link below.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.
Hope that information was useful
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I am trying to open a link from an email and get a box that says "can not be done, check with administator.
"operation can not be performed, check with administator.
I bet he has not said who and what he says is "this operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
If this is the case a Google or Bing on this error message would have given thousands of messages all ask the same question and all with the same answer...
http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions
Please a) quote the correct error when you post here and not a paraphrase and b) Please use Google or Bing (or another search engine) first of all that most of the questions have already asked and answered.
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Original title: problem e mail
I click on the links in the email and get a box that says: "this file does not have a program associated with it for performing this action" and the link cannot be opened.
Suggestions;
1. make sure that your e-mail program is your default program.
2. make sure that your Internet Explorer, or your main browser has all its faults.
You can do both of the above by following these steps...
Start button > right column, click default programs > click Set Your Default programs...
1. click on your e-mail program > it doesn't say "this program has all its defaults"?
If not, click on choose by default for this program > check all boxes below the list > click on save when finished.2 do the same as above for your Internet Explorer, or your main browser.
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I received files in zip format that I downloaded. However, when I click on the file to open it, I get a box that says "application not found" and I am not able to access the files.
Can someone help me understand what is happening and why I can't download files moreHi Barbara,
1. is the specific issue confined to zip files?
2 have you made changes on the computer before this problem?
3. is there any software zip file that is installed on your computer?
First of all, I suggest you try to access a different zip file and check if you are able to open. This will help us know if the problem is with the zip file special or the application.
I suggest you do a right click on the particular file and select extract and check if you are able to access the particular file.
See the following for more information Microsoft article.
Compress and uncompress files (zip files)
Hope that the information provided is useful.
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I am not able to connect to the links in the emails that I receive. When I click on a link highlighted blue, I get a box that says, "this operation has been cancelled due to restrictions in effect on this computer"
Maybe this?
http://support.Microsoft.com/kb/310049
Assuming you are using Outlook, which you failed to mention
Thank you very much, it worked! Yes, I use Outlook, sorry I mentioned not just but good guess. Thank you very much for the help.
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When you try to install Lightroom 6 I get a box that says it is not supported by Vista. I don't have Vista I have Windows 7
Hello
This link might help: try to install lightroom 6 on windows 7 get interface requirement not met windows vista not supported
Kind regards
Sheena
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I get a message that says... your version of internet explore is obsolete to run the latest XML parser. I cannot print with my printers. I have a XP SP3, 5 years old. It's time to upgrade to windows 7
What version of IE are you using?
The current version is IE8 - http://www.microsoft.com/nz/windows/internet-explorer/default.aspx
IE9 (is still in beta).
Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
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When I open a bookmark a box appears that says "what should firefox with this file?" open with Internet Explorer? When I browse I don't find firefox to change. Last week this bookmark worked perfectly.
Start Firefox in Firefox to solve the issues in Safe Mode to check if one of your modules is causing your problem (switch to the DEFAULT theme: Tools > Modules > themes).
See the extensions, themes and problems of hardware acceleration to resolve common troubleshooting Firefox problems and troubleshooting questions with plugins like Flash or Java to solve common Firefox problemsIf this does not work in safe mode and then disable all your extensions and then try to find out who is causing by allowing both the problem reappears.
You can use 'Disable all add-ons' on the start safe mode window.
You will need to close and restart Firefox after each change through "file > exit" (on Mac: "Firefox > Quit") -
The download seems to work, it extracted the files, then a box comes up saying I can't run as this user (with the name of my connection). gives me the possibility to check my username or check administer with a password. I tried both, I'm the only administration on the computer. You are using windows vista. I searched and some things like turorials etc are on my computer but I can't get the current browser to open and there is no shortcut to firefox. Currently I use IE for kept chrome gel, done IE.
Hello jann1033, please try to download/save the file setup.exe firefox 15 on your desktop and then do a right click & select 'run as administrator' and see if the installation works then.
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I use windows Vista.
Hello
1. are you aware of any hardware or software changes, prior to the beginning of the question?
2. I suggest you to follow the links and check.
Method 1:
Step 1:
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2:
Put your system in a clean boot state: helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above articleMethod 3:
How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
http://support.Microsoft.com/kb/947366
See also the link mentioned below, if Service pack 2 is not installed, try to install and check:
Learn how to install Windows Vista Service Pack 2 (SP2)
Hope the helps of information provided.
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What I have to do to pay my account now?
Thank you!
This is an open forum, Adobe support... you need Adobe support for help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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What is the difference with the desktop app for creative cloud between 'install' and 'try '?
Basically, this is my question. Does anyone know if the apps 'try' are silver extra? Thank you
Fix.
Installation usually means his included in your subscription and can be downloaded for free.
Try means generally try for 30 days and then spend more money if you want to continue using it after that.
Most of the cloud software are included in your subscription. What software is showing Try?
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Original title: widows installation problem
I have Windows XP Professional running on a desktop older. I cleaned the disk and I would use it only as a 'internet '. It works well and response times are pretty fast, but when I connect I get a box that says "Please wait while Windows configures FAX"... this process stops and I get another message that says "the component you are trying to use is on a CD-ROM or another removable disk that is not available", "put the 'FAX' disk and click OK. , "" Use Source: '1' "»
The first question is I do not use a fax application and never did, I have tried every disk I can think of to complete the process, but I get the same message with each one 'the path '1' is not found. "Make sure you have access to this place and try gain or find the installation 'FAX, MSI' package in a folder from which you can install the FAX product." .. then "error 1706 - FAX." Valid any source not found for the FAX product. Windows Installer cannot continue. »
This will take place two or three times at the beginning upward. How can I prevent Windows Setup tries to install something that I do not use or do not seem to have? I deleted any fax program, that I could find on the computer, and nothing seems to work.
Hello
1. have you done any change in software on the computer lately?
2. are you able to install other applications and programs successfully?Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state. There is an application which is set to start when you start the computer and which launches the installer of Windows.
a. refer to the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222b. you need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.I hope this helps.
Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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