I get a folder with a question mark symbol when I turn on

I'm giving my daughter my MacBook Pro retina (2013) so I'll try to get it to the factory settings.  I tried reloading ElCapitan and downloaded for half an hour and then says that the download failed.  This happened twice, and now all I get is a folder with a question mark symbol.  What should I do?

Hey! Take a look at these articles Support from Apple and try basic troubleshooting steps.

If a flashing question mark appears when you start your Mac - Apple Support

On the screens, you see when you start your Mac - Apple Support

Tags: Notebooks

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