I get a message that my computer is infected. I want to stop the message from popping up and can't seem to find a way to do it. I'm not savvy computer then

I need help. Even though I know a lot of bases of the use of the computer, I'm not familiar with a lot of the terminology and procedures. Right now I'm at the office. My boss is absent.  I was using the computer and suddenly it starts to give a message that the computer is infected and some "pop up" continues to appear telling me to pay for some sort of "spyware" protection but I can't pay for it and I just want to stop the pop up from popping up.  It seems that it is just a ploy to get me to buy the "anti-spyware".   I can't even "System Restore" to work.  I just want to stop this "warning" popup to appear.

Hi LucyMartinez,

·         Remember to make changes to the computer, after which the issue started?

·         What operating system is installed on the computer?

It seems that the computer is infected with a virus/malware/spyware. I suggest that scan you antivirus full to make sure that this computer is not infected with virus/malware/spyware.

Free Windows Live OneCare Safety Scanner

Try Microsoft Security Essentials

I hope this helps.

Tags: Windows

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