I get all the programs listed under my program menu on the start menu, but they all show empty and all my programs are in c/programs as it should.

My computer was infested with viruses, Trojans and so had all digitized and clean, but all my programs listed in the start menu there are the EMPTY list.

I have downloaded and run the Microsoft Fixer ( http://support.microsoft.com/kb/886549 ) and everything is the same.

Any help will be much appreciated.

Thank you!

Jorge.

Hi DandyBaron,

·         You are not able to access these programs at all, or simply not start menu?

Follow these methods in the order and see if the problem is resolved.

Method 1: Follow the steps and check out them.

a. open an Admin command prompt window. To open an administrator (high) prompt, click Start, click programs, accessories principally made, right click Guest and then click Run as administrator.

b. in the command prompt window, type the following command and press ENTER:

regsvr32 msxml3.dll

c. closing session and you connect again to your user account and see if the menu items are displaying correctly.

Method 2:

Step 1:

I suggest you analyze your computer Microsoft Safety Scanner, it will help us to get rid of viruses, spyware and other malware

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Step 2: try the SFC (System File Checker) scan on the computer.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Hope this information helps.

Tags: Windows

Similar Questions

Maybe you are looking for

  • LaPastenague, it's grok12.

    You have responded to my post yesterday.  I tried to answer, but somehow, I not give me a reply button.  I have never seen this on Apple Discussions before.  Can you help me understand how to respond?

  • C7100 no longer works on Android

    I had been printing happily in my Photosmart c7100 of my Android devices, and now all of a sudden I can't. When I go in the ePrint app it will a "claim code", which I can't leave my camera and the plugin from HP with Android service refuses to connec

  • Games for windows live client crashes

    Games for windows live client crashes on download Age Of Empires 3 saying out of memory and it was the only thing that I had opened, I've played other games like batman arkhum asylum GFWL and age of empires online very well. I have used other service

  • CD tray does not open

    I manually closed my CD tray, after turning off the PC. Now, it will not be open. I damaged it? I tried to use a paper clip in the small hole, but still no response. A few whirring noises but no action.

  • Difference between CE657a and CE658a of HP laserjet pro P1102w

    What is the difference between printer HP Lasejet Pro P1102w CE657A brand and the other with CE658A? I'm planing to buy specific P1102w printer and I see in the stores that they have these two brands in the offers. I tried to find the difference betw