I get an error code 10. DT High Definition Audio CODEC driver problem. Have uninstalled and re installed, still no progress. Any advice? I have

I bought a new laptop, Dell Vostro 3550 and found pirated software. I installed Windows 7 Pro (64 bit).

There is no sound at all. Get a code 10 message, IDT High Definition Audio CODEC has a driver problem. I uninstalled and re installed the driver without result.
If anyone can help?

Hello Eugene,

When you installed Windows 7 Pro, did you do a reformat and clean install, or have you just loaded Win 7? Part of the problem may be a residual of pirated software. I recommend a reformat and clean install if you can do it now.

In the contrary case, the thing to look at is if there is a driver conflict between what driver is there now compared to what was there. Go to control panel | Device Manager and watch the video, sound, and game controllers section. What drivers are here for audio? And which audio driver your speakers are pointed to? The active audio driver suitable for your speakers.

If you could answer my questions, I might be able to help you further.

Kind regards

BearPup

Tags: Windows

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