I get an error code: 81 - another installer is running and must be closed. What should I do?

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  Sorry, BUT I must ask you if you followed the "important Instructions" as I've said above. Here is the screenshot:

  

• Creative Cloud Desktop could not install (error code 81) another installer is running, what does that mean?

  It was supposed to be just a simple process, but stubbornly fails each try.

  On Mac, you can watch on your activity monitor and close the suspension process.

  After that, restart your computer and install the desktop creative cloud application.

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

• updates cannot be applied to another installation is running which must be closed before this update. Please close the other installation programs

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  You did changes to the computer before the show?

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  Hello

  Please keep us updated on the question and sorry for the late reply.

  If the problem still persists, and you are able to start the computer, I suggest you to update the drivers by following the steps in the following Microsoft article and check if it helps.

   

  Update drivers: recommended links

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  I would like to uninstall the XPS Viewer, then download and install a new copy.

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