I get an error indicating that the "Virus scan failed" when you download Internet Explorer and Google Chrome.

Original title: Virus Scan failed

Cannot download anything with IE8 or Chrome.  Constantly get "Virus Scan impossible" or "" *. "" * "contained a virus and was deleted. »

Changed the setting to the "browser.download.manager.scanWhenDone" in Firefox to "faslse" and I'll have no problem with him (using Norton 360 v. 20.3.1.22 on Windows Vista.

Relative security of Windows, I've identified 5 other issues

(1) cannot display "Windows Firewall settings."

(2) cannot access "Windows defender" by any means

(3) "Windows Security Center" is disabled and cannot be restarted.

(4) do not see "Windows Defender" or "Windows Firewall" in services

(5) could not find 'msascui.exe '.

This suggests my protection Microsoft antiviruss files have been removed or disabled (possibly through the last installation of Norton.  My question, if this is true, why I get "Virus Scan failed" every time I try to download with IE 8, but not with Firefox?

Thank you.

Paul

Hello

"This suggests my protection Microsoft antiviruss files have been removed or disabled."

Do you have MSE installed or you are using any other other than Norton 360 AV?

If so, uninstall it, you must have AN AV installed.

With the Windows Firewall settings, Norton 360 uses its OWN firewall.

http://KB.Linksys.com/Linksys/GetArticle.aspx?docid=5611fc67a247495bbdcef8b9d4018842_Norton_360_Firewall_Configuration.XML

You should not have more than one firewall running.

Choose Windows or norton, NOT both.

Read about Defender:

If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

There is nothing to worry.

Using both programs at the same time can cause system conflicts, etc.

If you want to have additional protection against malware using the version FREE of Malwarebytes AntiMalware:

http://www.Malwarebytes.org/products/malwarebytes_free

And for now, change startup Vista programs without using Defender, use one of these methods:

"How to use MSCONFIG in Windows Vista"

http://netsquirrel.com/Msconfig/msconfig_vista.html

Or the program Autoruns for FREE:

"V11.21 Autoruns for Windows"

http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

For any other problem with Norton, contact the Norton Support or ask in their Forums.

https://support.Norton.com/SP/en/us/home/current/info

Norton community:

http://community.Norton.com/

See you soon.

Tags: Windows

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