I get an error message 'Microsoft Shared Fax Driver' is not installed.

I was able to select 'Fax' from the list of printers and go through the Fax Wizard to send a document from my computer. Now, the document goes to the queue, but is not sent. The only message I get is that the Microsoft Shared Fax driver is not installed.

Help.

Original title: my PC under XP said that 'Microsoft Shared Fax Driver' is not installed. It was, and it used to work. Where can I get the driver and is it an extraordinary process to install it?

Hi Gordon1937,

Have you made changes on the computer?

Method 1-

I would have you look at the article-

How to enable and configure the fax service in Windows XP

How to add components and programs to a Windows XP computer

Method 2-

You must perform a System Restore to undo the changes made on your computer.

See the article-

How to restore Windows XP to a previous state

Note: perform a System Restore will cancel all changes made previously on your computer. You may also lose unsaved information as well. Proceed at your own risk.

Hope this helps!

Tags: Windows

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