I get an error message that Windows can not find a certificate when I try to use my Verizon's MiFI Jetback.

I have a Verizon Mi - Fi Jetpack.

I have a Verizon MI-Fi's Jetpack.  It works fine on my Windows 7 computer, but on this computer (Windows XP with Service Pack 3), I get an error message that Windows can not find a certificate.  It won't let me connect even if it shows excellent signal, etc.  Need help.  Thank you
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Hello

1. when exactly you get this error message?

2. What is the model of the unit?

Check if the device is compatible with Windows XP by referring to the user's manual.

I suggest you to try the steps below and check if it helps.

Method 1: Try running the Fixit tool from the link below.

Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problems

Method 2: Try also to update the latest drivers for your device wireless using the link below.

How to manage devices in Windows XP:

http://support.Microsoft.com/kb/283658

Hope this information is useful.

Tags: Windows

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