I get an error of unexpected kernel mode.

Original title: Mr President every time I connect to internet in my laptop my lappy automatically restarts and gives error like unexpected kernel mode please help me...

whenever I connect to internet in my laptop my lappy automatically restarts and gives the error as unexpected kernel mode please help me...

Hi dhameliyaketan,

The driver may be the cause of the accident is the ndiskhaz.sys:

Bugcheck 1000007F, {8, 81334000, 0, 0}

Cannot load the image igdkmd32.sys, 0n2 error Win32
WARNING: Unable to verify timestamp for igdkmd32.sys
ERROR: Module load completed but symbols can be loaded for igdkmd32.sys
WARNING: Unable to verify timestamp for k57nd60x.sys
ERROR: Module load completed but symbols can be loaded for k57nd60x.sys
WARNING: Unable to verify timestamp for ndiskhaz.sys
ERROR: Module load completed but symbols can be loaded for ndiskhaz.sys
Probably caused by: dxgmms1.sys (dxgmms1! VidSchiUpdateCurrentIsrFrameTime + ed)

The ndiskhaz.sys seems to be a driver for Azzouzi HotSpot so try to uninstall Azzouzi HotSpot and see if the error resolves.

If the error persists after return with the minidump files resulting.

Tags: Windows

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    All attached files of the DMP are the bug checking, UNEXPECTED_KERNEL_MODE_TRAP (7f) .

    This bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.

    0: kd > k
    Call child-SP RetAddr site
    fffff800'9404fd28 fffff800'97477769 nt! KeBugCheckEx
    fffff800'9404fd30 fffff800'97475834 nt! KiBugCheckDispatch + 0 x 69
    fffff800 '9404fe70 fffff880' 04b5daa1 nt! KiDoubleFaultAbort + 0xb4
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    The Intel Graphics driver delivered a double fault.


    1. make sure you have the latest video card drivers. If you are already on the latest graphics card drivers, uninstall and install a version or a few versions behind the last to make sure this isn't a last number one driver. If you have already experienced with the driver of the card later and earlier versions, please try the driver beta for your card.

    2. remove and replace McAfee integrated Windows Defender in Windows 8 for temporary troubleshooting purposes as it is probably cause conflicts:

    Removal of McAfee- http://service.McAfee.com/FAQDocument.aspx?ID=TS101331

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    3 uninstall CyberLink as soon as possible.

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  • Error unexpected kernel mode trap

    I installed windows8 in my lenovo G580... But when I connect to the internet in 15-20 minutes... My computer laptop restarting with blue screen and show unexpected kernel mode error trap... Plizz Help

    My 5 mini dump file is here-online http://www51.zippyshare.com/v/30900556/file.html


    You are aware of the fact that these files are ~ 2-3 months, correct? In any case, we have various bug different controls of files attached DMP:


    This bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.

    If we take a glance at the call of the battery (warning, it is large enough):

    WARNING: Information not available stack unwind. Sequence of images may be wrong.
    afd5cffc 92f7067c 89783000 afd5d074 afd5d024 igdkmd32 + 0x196d00
    afd5d00c 92f6c574 88ad0970 afd5d074 88 has 52614 igdkmd32 + 0x13467c
    afd5d024 92e60892 88a4e000 afd5d074 00000000 igdkmd32 + 0 x 130574
    afd5d084 92f0a03e 88a4e000 afd5d5bc 88a4e000 igdkmd32 + 0 x 24892
    afd5d5d4 92f0a3dd 88a4e000 afd5d630 00000000 igdkmd32 + 0xce03e
    afd5d5e4 92eb29b2 88a4e000 88a4e000 00000000 igdkmd32 + 0xce3dd
    afd5d630 92e5833f 88a4e000 00000000 00000000 igdkmd32 + 0x769b2
    afd5d684 9040b12a 88a4e000 afd5d798 00000000 igdkmd32 + 0x1c33f
    afd5d698 818efba9 8038e840 88833248 00000000 dxgkrnl! DpiFdoMessageInterruptRoutine + 0x2c
    afd5d6ac 8198567 8038e840 d a4d6887d 88833248 nt! KiInterruptMessageDispatch + 0x12
    afd5d6ac 8187fcfb 8038e840 a4d6887d 88833248 nt! KiInterruptDispatch + 0x6d
    afd5d798 8187f7b6 884c 1998 884c 1998 856105d 8 nt! SepNormalAccessCheck + 0 x 113
    afd5d864 8187f1e9 856105c 00000001 00000000 4 nt! SepAccessCheck + 0 x 163
    afd5d94c 818 has 8503 4 00000000 afd5d988 nt 856105c! SeAccessCheckWithHint + 0x3a0
    afd5d998 8bb90bff 856105c 4 884c 1998 00000000 nt! SeAccessCheckFromStateEx + 0 x 52
    afd5d9f8 8bb915cd 00000000 00000000 NETIO afd5da34! KfdReleaseCachedFilters + 0x24a
    afd5da58 8bb8e76d 8a1c0178 afd5df40 85613978 NETIO! KfdReleaseCachedFilters + 0xc18
    afd5dc88 82087257 afd5df40 NETIO 85613978 0000002 c! KfdClassify + 0x25d
    afd5ded8 afd5df40 82079408 00000000 00000000 tcpip! WfpAleClassify + 0 x 50
    afd5dfb4 820797bf 85969120 0000002 00000002 tcpip c! WfpAlepReauthorizeInboundConnection + 0x8d0
    afd5e054 8207745d 00000011 8585c 750 00000000 tcpip! WfpAleReauthorizeInboundConnection + 0xc2
    afd5e13c 8207df38 00000002 00000000 884a70bc tcpip! WfpAleReauthorizeConnection + 0x2a9
    afd5e234 82086408 85969120 00000002 tcpip 8585c 750! TlShimOptionalReauthorizeConnection + 0x3c1
    afd5e32c 051 00000011 00000002 00006c 07 tcpip 8208c! ProcessALEForTransportPacket + 0 x 181
    afd5e72c 8208cfbd 00000002 00006c 07 00006cf0 tcpip! WfpProcessInTransportStackIndication + 0xb5e
    afd5e7a8 8208dbb7 85969120 00000002 00006c 07 tcpip! InetInspectReceiveDatagram + 0 x 105
    afd5e868 8208d88b 8578e8a0 8a3a41e8 00000014 tcpip! UdpBeginMessageIndication + 0x4f
    afd5e924 8208d4f9 85492ba4 afd5e950 afd5e954 tcpip! UdpDeliverDatagrams + 0x9d
    afd5e9d4 8208d11f 8578e8a0 8a3a41e8 afd5ea10 tcpip! UdpReceiveDatagrams + 0 x 251
    afd5e9e4 8208 has 462 afd5e9f4 8214efc8 8578e8a0 tcpip! UdpNlClientReceiveDatagrams + 0x12
    afd5ea10 8208a0d0 00000000 00000011 8214efc8 tcpip! IppDeliverListToProtocol + 0x3a
    afd5ea4c 82089bc9 8214efc8 afd5eaac afd5eaa4 tcpip! IppProcessDeliverList + 0 x 53
    afd5ead8 820787ae 8214efc8 afd5eb14 82151770 tcpip! IppReceiveHeaderBatch + 0x1c1
    afd5eb38 820778 8 8a3a41e8 8a3a41e8 857D 4940 tcpip c! IppLoopbackIndicatePackets + 0x35c
    afd5ee08 8207d1d1 afd5ee54 8214efc8 00000001 tcpip! IppLoopbackEnqueue + 0x2e9
    afd5ee90 8207ca2a 8214efc8 8579384c 8579384c tcpip! IppDispatchSendPacketHelper + 0x4ea
    afd5ef40 8207b8e4 8578e8a0 8214f22c 00000006 tcpip! IppPacketizeDatagrams + 0x2b0
    afd5efe4 82083d 82 afd5f008 820829f0 tcpip 00000004! IppSendDatagramsCommon + 0x66a
    afd5f004 afd5f278 820833af 86d98ed0 afd5f0c8 tcpip! RssHashComputeToeplitzPortHash + 0 x 47
    00000000 00000000 00000000 00000000 00000000 0xafd5f278

    We see a lot of tcpip.sys and some NETIO, .sys calls. It's Microsoft network related calls and routines. Then we come to a DirectX kernel call in a few calls igdkmd32.sys which is the Intel Graphics driver.

    That being said, we probably have a 3rd party source (antivirus, firewall, some 3rd party app network) causing conflicts NETBIOS and the need to update the video card drivers.


    On one of the many * 7F we have, there are a ton of calls from cfosspeed6.sys which is the

    cFosSpeed - The Internet Accelerator driver.

    We also have a bug control REFERENCE_BY_POINTER (18) .

    This indicates that the reference of an object count is illegal for the current state of the object.

    If we take a look at the call stack:

    bb93b3c4 81bd113f 86330940 00000000 00000018 nt! KeBugCheckEx
    bb93b3e8 81 has 96702 863205f0 00010224 b883f300 nt! : FNODOBFM: 'string' + 0x35e37
    bb93b444 81a96d5c 863205f0 b883f300 224bf394 nt! ExpApplyPriorityBoost + 0 x 110
    bb93b49c 81 has 93297 863205f0 baa02598 d3f8f108 nt! ExpWaitForResource + 0xbf
    bb93b4e4 d0952713 863205f0 00000001 97ab6420 nt! ExAcquireResourceExclusiveLite + 0 x 191
    bb93b520 d093e206 863204b 0 97ab6674 00000000 fastfat. FatAcquireExclusiveVcb_Real + 0x2b
    bb93b774 d093de9a 97ab66b4 863203b 8 00000000 fastfat. FatCommonCreate + 0x2fc
    bb93b7b4 81a8fd02 013203b 8 8636f6d8 85afbe08 fastfat. FatFsdCreate + 0x4c
    bb93b7d0 8069ea9f 00000000 85e25568 8636f6d8 nt! IofCallDriver + 0x3f
    bb93b80c 806b92dd 00000000 00000000 FLTMGR bb93b850! FltpLegacyProcessingAfterPreCallbacksCompleted + 0x24c
    bb93b86c 81a8fd02 cfbbb730 8636f6d8 86360005 FLTMGR! FltpCreate + 0x2d8
    bb93b888 81cfde43 224bfea0 81cfd935 82810012 nt! IofCallDriver + 0x3f
    bb93b9a8 81cb4b96 8636ae00 85068040 85604d 20 nt! IopParseDevice + 0 x 512
    bb93ba2c 81cfbc99 00000000 bb93ba88 01000040 nt! ObpLookupObjectName + 0 x 251
    bb93ba90 81cfaf0f 038dfb50 85068040 00000001 nt! ObOpenObjectByName + 0xfe
    bb93bb0c 81cf9538 038dfb18 038dfb50 00100081 nt! IopCreateFile + 0x2a5
    bb93bb58 90db6a8a 038dfb18 038dfb50 00100081 nt! NtCreateFile + 0 x 36
    WARNING: Information not available stack unwind. Sequence of images may be wrong.
    bb93bbe0 81b9352c 038dfb18 00100081 038dfb50 bdselfpr+ 0x7a8a
    bb93bbe0 771d 6954 038dfb18 00100081 038dfb50 nt! KiFastCallEntry + 0x12c
    00000000 00000000 00000000 00000000 0x771d6954 038dfba4

    Unable to load the image? Free \C:\Program Files\Bitdefender\Antivirus Edition\bdselfpr.sys, 0n2 error Win32
    WARNING: Unable to verify timestamp for bdselfpr.sys
    ERROR: Module load completed but symbols can be loaded for bdselfpr.sys

    ^^ BitDefender self-propelled Nacelles for the Protection



    1. uninstall cFosSpeed - The Internet Accelerator.

    2. remove and replace BitDefender integrated Windows Defender in Windows 8:

    BitDefender removal - http://www.bitdefender.com/support/how-to-uninstall-bitdefender-333.html

    3. make sure you have the latest video card drivers. If you are already on the latest graphics card drivers, uninstall and install a version or a few versions behind the last to make sure this isn't a last number one driver. If you have already experienced with the driver of the card later and earlier versions, please try the driver beta for your card.

    4 just a side question, I see that you have installed TuneUpUtilities. What do you use?

    Kind regards


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    Uninstall AVG and McAfee. Use Windows Defender in Windows 8/8.1 that is a complete

    AVG removal tool

    McAfee removal tool

    List of tools to clean/uninstall anti-malware programs

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    BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="" this="">

    BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="" this="">
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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

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    This accident was related to your atheros wireless LAN driver.  I'd install the most recent driver available, even if it is the same date that drivers become corrupt

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    Microsoft (R) Windows debug 6.3.9600.17029 AMD64 Version
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading dump file [C:\Users\Ken\Desktop\062014-42421-01.dmp]
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    Symbol of validation of the path summary *.
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    Computer name:
    Core = 0xfffff801 '93485000 PsLoadedModuleList = 0xfffff801' 93751aa0
    The debugging session: Fri Jun 20 06:50:48.317 2014 (UTC - 04:00)
    System Uptime: 0 days 0:30:55.995
    Loading the kernel symbols
    Loading user symbols
    Loading unloaded module list
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *

    Use! analyze - v to obtain detailed debugging information.

    Bugcheck 7F, {8, fffff88001a89cb0, fffff88017ebdf60, fffff8019354cef3}

    WARNING: Unable to verify timestamp for athw8x.sys
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    Follow-up: MachineOwner

    3: kd >! analyze - v
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *

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    Consult an Intel x 86 family manual to learn more about what these
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    If kv shows a taskGate
    Use .tss on the part before the sign colon, then kv.
    Otherwise, if kv shows a trapframe
    use .trap on that value
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    . Trap on the appropriate frame will show where the trap was taken
    (on x 86, this will be the ebp that goes with the procedure KiTrap)
    Ko poster then the battery has been corrected.
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88001a89cb0
    Arg3: fffff88017ebdf60
    Arg4: fffff8019354cef3

    Debugging information:

    BUGCHECK_STR: 0x7f_8



    Nom_processus: System


    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers (dbg). 140219-1702) amd64fre

    TRAP_FRAME: fffff88005f7f29f-(.trap 0xfffff88005f7f29f)
    Cannot read the trap frame to fffff880'05f7f29f

    LAST_CONTROL_TRANSFER: from fffff801934de769 to fffff801934df440

    fffff880 '01a89b68 fffff801' 934de769: 00000000' 0000007f 00000000'00000008 fffff880 '01a89cb0 fffff880' 17ebdf60: nt! KeBugCheckEx
    fffff880 '01a89b70 fffff801' 934dc834: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
    fffff880 '01a89cb0 fffff801' 9354cef3: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDoubleFaultAbort + 0xb4
    fffff880 '17ebdf60 fffff801' 934de842: 00000000 00000000' fffff880 '17ebe8c0 fffff880' ffadadad 00000000' 05f7f29f: nt! KiDispatchException + 0xb3
    fffff880 '17ebe620 fffff801' 934ddef3: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiExceptionDispatch + 0xc2
    fffff880 '17ebe800 fffff801' 934d9cd5: fffff801'9354 b 402 fffffa80 '05f89a10 fffffa80' 04ebe90c 00000000' 00000000: nt! KiDebugServiceTrap + 0xf3
    fffff880 '17ebe998 fffff801' b 9354, 402: fffffa80'05f89a10 fffffa80 '04ebe90c 00000000' fffff801 00000000' 9354dbc9: nt! DebugPrint + 0x15
    fffff880 '17ebe9a0 fffff801' 9354dc8c: fffffa80 ' 05f89a10 fffffa80 '04ebe90c fffffa80' 0a04d9d4 fffff880 ' 05c2b717: nt! vDbgPrintExWithPrefixInternal + 0 x 132
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    fffff880 '17ebeae8 00000000' 00000200: fffff880 ' 05f7f250 fffff880 '17ebe700 fffffa80' 04ebe90c fffff880 ' 05d14f0f: athw8x + 0 x 355250
    fffff880 '17ebeaf0 fffff880' 05f7f250: fffff880 ' 17ebe700 fffffa80 '04ebe90c fffff880' 05d14f0f fffff880 ' 05ecc9f0: 0 x 200
    fffff880 '17ebeaf8 fffff880' 17ebe700: fffffa80 ' 04ebe90c fffff880 '05d14f0f fffff880' 05ecc9f0 fffff880 ' 17ebecf8: athw8x + 0 x 355250
    fffff880 '17ebeb00 fffffa80' 04ebe90c: fffff880'05d14f0f fffff880 '05ecc9f0 fffff880' 17ebecf8 fffff880' 00000000: 0xfffff880'17ebe700
    "fffff880 '17ebeb08 fffff880' 05d14f0f: fffff880 '05ecc9f0 fffff880' 17ebecf8 fffff880 ' 00000000 fffff880 ' 17ebecf8: 0xfffffa80'04ebe90c
    "fffff880 '17ebeb10 fffff880' 05ecc9f0: fffff880'17ebecf8 fffff880 ' 00000000 fffff880 ' 17ebecf8 00000000' 00000000: athw8x + 0xeaf0f
    fffff880 '17ebeb18 fffff880' 17ebecf8: fffff880 00000000' fffff880 '17ebecf8 00000000 00000000' fffffa80' 09ddb030: athw8x + 0x2a29f0
    fffff880 '17ebeb20 00000000 fffff880': fffff880'17ebecf8 00000000 00000000' fffffa80 '09ddb030 745f7874' 5f687461: 0xfffff880'17ebecf8
    fffff880 '17ebeb28 fffff880' 17ebecf8: 00000000 00000000' fffffa80 '09ddb030 745f7874' 5f687461 66756264'64617178: 0xfffff880'00000000
    fffff880'17ebeb30 00000000' 00000000: fffffa80'09ddb030 745f7874 '5f687461 66756264'64617178 65725f64' 6c6f6820: 0xfffff880'17ebecf8


    athw8x + 1779
    fffff880'05c2b779?              ???


    SYMBOL_NAME: athw8x + 1779

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: athw8x

    Nom_image: athw8x.sys


    FAILURE_BUCKET_ID: 0x7f_8_athw8x + 1779

    BUCKET_ID: 0x7f_8_athw8x + 1779


    FAILURE_ID_HASH_STRING: km:0x7f_8_athw8x + 1779

    FAILURE_ID_HASH: {0903544c-cfac-6ee1-d1dc-387b7ac56f91}

    Follow-up: MachineOwner


    Hi, I had problems with unexpected_kernel_mode_trap for awhile. I bought my pc in a store, but I had the view model, because it was the only one to the that have left. I used the pc normally, but there is no reinstall it when I got it. After a while I started to get this error, usually when I was watching a lot of youtube videos and maybe download a thing at the same time. I got error so many times that we have reinstalled the pc completely. I had no mistakes for weeks, but now it started coming again. I just got 2 in less than 5 minutes. I really need help here. Here is a picture of the error (it's in Norwegian):

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    For more information, you can search this online code later: UNEXPECTED_KERNEL_MODE_TRAP
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    Have you read this article for possible causes of your problem?

    http://msdn.Microsoft.com/en-us/library/Windows/hardware/ff559244 (v = vs. 85) .aspx

    Are there errors in the Device Manager?  Check via DevMgmt.msc in the start search box.

    See how many unsigned drivers, you have running on your computer.  This article will guide you on the instructions, but all you need to do is type sigverif in the search box.

    How to identify unsigned with sigverif utility in Windows Vista drivers

    How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8

  • Windows 7 blue screen error UNEXPECTED KERNEL MODE TRAP.

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    Hi Trevor,

    Thank you for the update.

    I would like to inform you that the show direct clean install of Windows 10 will create a problem for the activation of Windows 10. First of all, you can upgrade to Windows 10 and 10 Windows is activated you can then perform a new installation. The error you receive on disk 0 Partition 3 is an operating system that is already installed in this partition.

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    For reference: How: do a clean install of Windows 10 - Steps proposed by Andre Da Costa(member of the community).

    Note: First upgrade to Windows 10 and activate Windows 10 and then perform a clean installation of Windows 10.

    Let us know the status of the issue. If you need further assistance, we will be happy to help you.

    Thank you.

  • Blue screen error: unexpected Kernel Mode trap (win32k.sys)

    It was released in March when I was using my Microsoft Word. I had completely rebooted my laptop for three times this blue screen came out three times.

    After my laptop was very slow, I mean extremely slow.

    It took me about 10 minutes, just to turn on my laptop.

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    Windows Defender (how put on after the withdrawal)- http://www.eightforums.com/tutorials/21962-Windows-Defender-turn-off-Windows-8-a.html

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    Kind regards


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