I get an ex11 error when trying to install indesign

I can't find the solution to customer service...

Gali, can you try Download InDesign CC 2014 32 bit version from the link below and check if that settles very well.


Let me know the result.

~ David

Tags: Adobe

Similar Questions

  • Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I fix it

    Get the following error when trying to install adobe reader in Windows 10... "the file 'C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}\AcroRead.msi' is not a valid package for the Adobe Reader XI product... How can I solve this problem? Thank you.

    Hi JFO58,

    I recommend you to run on your system cleaning tool:Download Adobe Reader and Acrobat tool - Adobe Labs

    Later, try to install reader again by using the following link: Adobe Acrobat Reader DC install for all versions

    Kind regards

  • I get a fatal error when trying to install Photoshop on creative cloud?

    I get a fatal error when ot installing Photoshop on creative cloud?

    Hi Jeff

    I am running Windows 7.  I uninstalled previous versions of Adobe and was also their cleanup tool and then I've always had an unrecoverable error report.  Also, I adjusted my firewall settings.  After spending some time with clients, I finally got Photoshop CC installed via the temp folder.

  • I get the folling error when trying to install Illustrator;

    Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\alex\AppData\Local\Temp\{F986ADC4-976D-4AF0-9824-04813BD31AEF}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com  ------------------------------------------------------------------------------------- 

    Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

  • Get the network error when trying to install quick time

    Try to install Quck time for i - pod and receiver: network erro whi. e try to read C:\WINDOWS\Installer\QuickTime.msi


    Try the steps listed in the link below: trouble installing iTunes or QuickTime for Windows: http://support.apple.com/kb/ht1926

    QuickTime: Windows troubleshooting tips: http://support.apple.com/kb/TA44469?viewlocale=en_US

    For more assistance, you can post your request in the Apple forum: http://www.apple.com/support/quicktime/

  • I get a "fatal error" when trying to install Skype

    I have windows vista

    Re-download/save to your desktop > right click on its Setup.exeo run as admin.

    See you soon.

    Mick Murphy - Microsoft partner

  • I get a "server error" when trying to submit a form.


    I get a "server error" when trying to submit a form. I used this email address on other forms on this site before with no problems, and double checked the PHP status using ' /scripts/form_check.php and everything checked ok. The site is www.putnewaonthemap.com. I recently made changes on the site and the information on the form changed, and I don't know what I did or did not. Sending the form works fine when using Business Catalyst to test, but now that I have downloaded to the fhp, I get the error. Any help would be appreciated.

    Thank you!


    I checked the submission of the form and it works, I think that the problem is solved.

    Thank you


  • 1500 error when trying to install Java

    I tried to install Java a few hours ago and received the error 1500: another installation is in progress. You must complete before that installation before continuing this one.

    So I rebooted my laptop thought that would settle it, but he did not. I noticed this 1500 error when trying to install Skype, thinking he was not on my computer and Skype. I can install some programs, but not anything I need (small games ect.)

    I'm not sure if this has anything to do with it, but when I start my laptop I get a window saying windows installer install and it will away.a a few minutes after I things about installing dell and it's installation (I have no idea what) and then the loading bar fills , another pop up (don't know exactly what he says) loading bar goes down and I cancel it.

    any help would be appreciated.

    I finished a process named msiexec.exe and retried the download and (until now it works) but I got a warning window saying "User SYSTEM has previously launched an installation for the Dell support center product. This user should run this setup before you can use the product. your current installation will now continue. "I clicked ok on that and got another saying"Error 1704.An installation for Dell Support Center is currently suspended. You must undo the changes made by that installation to continue. You want to undo these changes? "I clicked ok and the installation of Java is now in limbo.

    Hi gughead,

    Follow the instructions below that may help you resolve the issue.

    Method 1:

    Follow the instructions below to start the Windows service install.

    1. click on start.

    2. type services.msc and press ENTER.

    3. Locate the installer of Windows.

    4. make a right click on it and start the service.

    5. change the auto type of properties.

    Check whether the problem is resolved.

    Method 2:

    Let us try to install Windows Installer 4.5 and check if the problem is resolved.

    Download and install Windows Installer 4.5 from the link below.

    Windows Installer 4.5 is available


    You can check the link below.


    Please post back and let us know if it helped to solve your problem.

    Kind regards

    KarthiK TP

  • Errors when trying to install Dreamweaver and Photoshop 2015

    Received these errors when trying to install Adobe cloud:

    ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support version: is not supported by this version: of VEINS

    ERROR: DW021: payload {793C2BF7-A4FE-4608-91C9-9282C5801C21} Photoshop Adobe Photoshop CC 2015 Core version is not supported by this version: of VEINS

    Don't know why I had errors? My laptop is too old to install the software?

    Hi dreww3102449,

    Try the solution mentioned in this KB doc html https://helpx.adobe.com/photoshop/kb/error-21-or-dw021-while-installing-photoshop-cc-2015.

    Kind regards


  • 1 error when trying to install the cloud adobe creative

    1 error when trying to install the cloud adobe creative

    Hello Alejandro,

    You can follow the article: error "failed to install" Creative Cloud Desktop application that will help you solve your problem.

    I would like to know if it works or not.

    Thank you

    Yann Arora

  • What is 643 error when trying to install updates?

    When I try to install the updates, it says error 643.  unsuccessful.  also impossible to download my farm on farmville.  don't know if it is related.

    When I try to install the updates, it says error 643.  unsuccessful.  also impossible to download my farm on farmville.  don't know if it is related.

    Error 643 - there has been many comments in this regard.

    When you try to install an update for .NET Framework 1.0, 1.1, 2.0, 3.0 or 3.5, you may receive Windows Update '0 x 643' error code or error code Windows install "1603".

    When installing updates using Windows update or Microsoft Update you may receive error 80070643 0 x or 0 x 643


    Windows 7

    If the error is related to the .NET Framework 4, try to repair the same first.

    Repair the installation of .net Framework 4- Windows Vista and Windows 7 users follow these steps to repair the installation of .NET Framework 4:
    Close all running applications

    1. Click Start, type Uninstall in the Search box, and then click uninstall a program
    2. Double-click Microsoft .NET Framework 4 Client Profile to start the .NET Framework 4 Client Profile Maintenance application
    3. Select Repair .NET Framework 4 Client Profile to its original state , and then click Next
    4. Allow the repair, and then click Finish
    5. Click restart now to restart your computer
    6. Visit Windows Update and try to install the updates again.

    in regards to your farm on farmville, I don't know if it is related.

    Related topics

  • Several errors when trying to install ANY software.

    For the last few weeks I had several problems when trying to install the software PC games, software, whether antivirus or other software with an .exe installer. A host of mistakes will jump to the top which prevents me to carry out (or) the installation process.

    For example:
    When you try to install Avast Antivirus I get - "an error 31 (0000001F) occurred." "Done last operation was: temp directory.
    When you try to install Microsoft Security Essentials I get - "can't find a volume for the extraction of the file. Make sure you have the appropriate permissions. »
    When you try to install SUPERAntiSpyware I get - "the installation failed. Error reading configuration data. »
    When you try to install League of Legends or some other players Setup is not yet open. Nothing happens.
    When you try to install another game I had - "Setup could not create the directory"C:\Users\owner\AppData\Local\Temp\is-I1SGM.tmp"
    These errors occur when I run the .exe as administrator or not, in SafeMode with networking or not. It seems to be a problem with a temporary folder, the permissions of the user or something like that. Would someone kindly help me out here? I uninstalled MSE before moving to Avast yesterday, but now I can not install MSE or Avast so I'm stuck with no antivirus. Help!
    Useful info:
    Windows 7 Home Premium
    64 bit
    Service Pack 1
    Any other necessary information is provided quickly. Thank you!


    I'm sorry that BootMedic did not work for you. I figured that if you can download it, there is the live CD when you it burned to a disc. But if you can't do that much, I'm afraid that the only solution is to reinstall Windows 7 directly, for example, of your hidden partition or DVD of Windows system, depending on what you have.

    Back up your data and programs for an external drive or USB flash drive and go from there. Do you know how to do a clean install of Windows, or do you need me to walk you through it? If you need help I need to know your computer type, brand and model, and if you have a partition system or DVD disc.

    Yet once, my apologies that it didn't work and I would like to know if not how can I help in the recovery process.

    Kind regards


  • code 646 error when trying to install microsoft 9

    When trying to install microsoft 9

    See: http://support.microsoft.com/kb/2258121

    TaurArian [MVP] 2005-2011 - Update Services

  • Windows updates fails, get "Error 1327 Invalid Drive/M" error when trying to install updates by using the stand-alone packages.

    Original title: I deleted the files from automatic update and windows update keeps trying to install

    I've done an update for a long time on an old computer unused spare XP and Windows Update said that he had to update a large number of files, so I have left to download and install.  Once the 45 updates completed, I rebooted as instructed and proceeded to clean a lot of old data.  Apparently I deleted (7) files for Office M/S that must be installed, because the Winows Update icon in the status bar telling me I had 7 sto update to install.

    Now Win Update always tells me that the files should be updated and starts the process, telling me that they are already downloaded, but it fails every time because they are not where they should be, as I deleted them without meaning to.  How can I do the update for these startup files, or where can I get the appropriate files to allow the update work properly?

    Yes, I know it was stupid, but this is the frist time that I asked for help from Windows 3.1, so I don't feel too bad.

    I have download the individual Ko * .exe files support, but get an error 1327 Invalid drive / M error whenever I try to install one of them.

    Thank you


    You receive an "Error 80070643" error message when you try to update Office 2003 by using Software Update Services

    Have you ever used registry cleaners?

    Notes in my old an assignment by Peter Foldes (long ago)-

    '0 x 80070643 error '.

    Use the following fix below. Please post back with results

    subkeys to rename 1 Office

    Note: Remove the following registry keys may reset customized user
    settings for your Microsoft Office programs.

    1. close all applications.
    2. click on start-> run, type regedit, and click OK.
    3. Locate and select the following registry subkeys:


    4. right click on 11.0 and rename them in Old11.
    5. close the registry editor.

    2. detect and repair Office 2003

    1. on the Windows taskbar, click Start, point and click Control Panel.
    2. double-click on Add/Remove programs.
    3. click on change/remove programs in the left pane.
    4. Select Microsoft Office Professional Edition 2003 in the right pane, and then click on edit.
    5. Insert the correct CD version when she needs.
    6. Select "Reinstall and repair" and click Next.
    7. Select "detect and repair errors in my Office installation".
    8. click on install and wait for the process to end.

    3. install the updates
    Peter '.

  • Get an error when trying to install DirectX say (xAudio2_3.dll is not designed to run on Windows or it contains error) need help please :/

    First of all, I got a new game called (2 prototypes) the game was working fine then when I tried to run 2 days after installing... I got an error message saying XAudio2 is not found. Please re - install the game and install him required DirectX 9 provided .0c or get the latest version of Microsoft and the game works without noise... I re-install the game, but the same problem appearing Dungeon, which is why I tried to install the latest version of directx, but during the installation of directx, I got another error message saying (xAudio2_3.dll is not designed to run on Windows or it contains error) I tried to fix it by doing the registry repair , but it did not work so someone can tell me what is the problem and why it work well before then I got this error without changing anything!
    Here, any help would be helpful thnx in advance :)


    Please contact the developer to check whether the game is compatible with Win 7 or not, since we have no information concerning its compatibility.

    Windows 7 Compatibility Center


    Try to install the game in compatibility mode and check. Give the link.

    Make older programs in this version of Windows


    Check the version of DirectX to the computer referring to this article:


    Diagnosing basic problems with DirectX


    See the article on how to solve the problems of the game performance:

    The problems of the game performance


    It may be useful

Maybe you are looking for