I get cannot load the icloud preferences panel and cannot access the photos

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  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

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  Hi MAMARDA,

  Welcome to the Microsoft Vista answers Forum!

  I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.

  (a) what version of Windows 7 use you?

  (b) what is the exact error message you are getting?

  Method 1: You can also try to perform a file system (scan SFC) verification tool. This tool will fix the system files are corrupted.

  Scan SFC enforcement procedure:

  1. click on the Start button

  2. on the Start Menu, click all programs followed by accessories

  3. in the menu accessories, right-click on command line option

  4. in the drop-down menu that appears, click the "Run as Administrator" option

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  6. in the command prompt window, type: sfc/scannow then press enter

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  8. be patient because the analysis may take some time

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  11. once the scan is finished, close the command prompt window, restart the computer and check.

  Method 2: If this is a recent problem that has developed you can try to perform a system restore and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

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  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Method 3: you can try to start safe mode and restore the system, if you are unable to do it in normal mode.

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  When you are in safe mode, follow the steps mentioned above to complete the restore of the system.

  Hope the helps of information.
  Please post back and we do know.

  Concerning
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

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