I get it during the installation of the first elements 13 ' the product you want to install is not a genuine Adobe software and appears to be counterfeit. Please report or contact customer support for assistance'

Similar Questions

• Photoshop Elements 13: The product you want to install is not a genuine Adobe software and appears to be counterfeit.

  Installed Photoshop elements 13 on old computer in December, old computer, crashed this week had to buy new computer.  Tried to install and received the following error message: the product you want to install is not a genuine Adobe software and appears to be counterfeit.  What now?

  Try warning: "Adobe genuine software Validation Failure...» » | Windows

• This is the error message I get when trying to install Adobe elements 13.  The product you want to install is not a genuine Adobe software and appears to be counterfeit.

  I downloaded yesterday evening from Adobe and try to install this morning. Not quite the message that I had in mind that it is maybe wrong. Seems strange. Can someone please?

  Download here

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought the first elements 13 and when I try to install it, it gives me a message that says: "the product you want to install is not authentic Adobe software and it seems to be false.

  So I got to Best Buy, and he traded for an another 13 items first, because I was assured that the software was authentic. Now, I have the same problem with my second purchase of 13 items first. I don't know what to do! I have a PC with Windows 7.

  Warning: "Adobe software real failure of Validation...". » | Windows

• I try to download the free version of Photoshop, and whenever I try to run the Adobe installer I get the same error message "the product you want to install is not a true software of Adobe and seems to be wrong (error Code 72).

  Can anyone help

  Failure audit download or installation. CS6

  Mylenium

• "The installer has encountered an error.  Contact Customer Support for assistance. "CS4 Web Premium

  A few years ago, my company bought Adobe Creative Suite 4 Web Premium.  He was loaded on three computers and worked well.  One of these computers recently had to wipe and reinstalled everything.  CDs for Adobe CS4 have remained safely in their case and stored, but when I tried to install the programs today gave me the error message "Setup has encountered an error.  Contact Customer Support for assistance. »

  I don't know what is the error, but I was wondering if there was another way to charge these programs?  Maybe downloading them and using the serial number assigned to the CDs?

  Thank you!

  Anna

  CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

  Since you mention three machines, it could mean you have a volume license (standard license is two machines).  If so, you will need to acquire information files on the following link...

  Volume licensing
  ----------------

  http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

• Your device or the computer could not be verified. Contact technical support for assistance.

  Your device or the computer could not be verified. Contact technical support for assistance.

  Go to Library/Preferences/SystemConfiguration/NetworkInterfaces.plist. Move the NetworkInterfaces.plist file to the trash. Restart your Mac.

  If that doesn't work then contact the Apple Support:

  Apple Store Customer Service at the the 1-800-676-2775 or see the online help for more information.

  Contact product support and tech: Contacting Apple for support and service - this includes

  numbers of international calls...

  Mac App Store: Apple - Support - Mac App Store.

  For iTunes: Apple - Support - iTunes.

• Install streets & trips 2013 on windows 8 - "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ".

  Original title: new installation of streets & trips 2013 on windows error 8.

  I have my windows 8 installation with the assurance that my products purchased from Microsoft survive the 8 Windows Reinstall "refreshed". Well all the Microsoft products were there but would not work. Each gave the error for rerinstall the product I did no problem except for the problem with the streets of travel & which still exists and is completely ignored by Microsoft, according to my research. The error is: "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ". I tried all the suggestions that I have met on the internet. The most galling was given by Microsoft technology in its response to this problem. "The license data is probably corrupted" OK, makes sense, BUT how can I fix that you genius. Someone had managed to get the program to work after this error message?

  Success!  Hi John, I don't know if this will solve your problem because I am running windows 8.1 and tries to install streets & trips 2011.  But I had a similar symptom that you knew.  Here's what I did: just right-click on the icon in the start menu, select programs and features.  Uninstall all versions of Microsoft Visual C++ 2010, I had two.  Then I opened the installation dvd in Explorer, click right on dvdrun, marked the area run as long as administrator (not sure if it did anything or not), hit apply, then double clicked on dvdrun and everything worked.  I could install, validate, save, and run the program!
  A warning, I don't know what are the potential problems that may result in removing these two programs, I hope that if I run into something I can install them again without too much trouble.

• Why do I get an error "your device or computer could not be verified. Contact technical support for assistance. »

  I get this wile message trying to play an app, "your device or computer could not be verified. Contact technical support for assistance. »

  Your device or the computer could not be verified. Contact technical support for assistance.

  By the end of 2012 mini Mac, OS X El Capitan 10.11.2; Apple Watch, 38 mm silver AL, Watch OS 2.1; iPad 2 Air & iPhone 6 + iOS 9.2

• Sorry, but we were not able to process your request. Please try again. If this problem persists, contact Microsoft Support for assistance.

  When I extend the path of visual studio 2012 from 30 days to 90 days. I get this.

  Sorry, but we were not able to process your request. Please try again. If this problem persists, contact Microsoft Support for assistance.

  Hi azeshMahato,

  Thanks for posting your question in the Microsoft Community. I suggest that you this post in the Visual Studio MSDN Forums.

  http://social.msdn.microsoft.com/Forums/en-US/category/visualstudio,

• I want to install CC on 3 computers - home, office and laptop. Do I have to buy an extra subscription for it?

  I want to install CC on 3 computers - home, office and laptop. Do I have to buy an extra subscription for it?

  Hi Turbofinch,

  You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone.

  If you install on a third computer, you will be asked to turn off this feature on the other two computers.  You can then re-enable one of the two previous computers and use Cloud Creative apps on it.

  If you regularly need to use creative cloud on more than two computers, it would be better to buy an additional subscription.  It's the same btw licenses we have for our perpetual product.  A benefit for creative cloud on the perpetural product is that you can install on Mac and Windows with the same subscription!

  Let me know if you need more help.

  Thank you!

  Florianne

• given that I uninstalled google chrome, I get this "choose the program you want to open this file" on outlook

  Windows 7

  Hello

  Outlook using Google Chrome as default web browser to open the files of Outlook. Now that you have uninstalled Google Chrome, the file you are trying to open Outlook is you inviting them to choose the program you want to open this file.

  I suggest you choose a program (for example, Internet Explorer) as a default to open files.  Refer to this article:

  Change the programs that Windows uses by defaul
  http://Windows.Microsoft.com/en-us/Windows7/change-which-programs-Windows-uses-by-default

• Setup error says 'Contact Adobe Customer Support for Assistance', but it seems impossible. I'm trying to install CS3 on Maverick.  Will I just give it up as hopeless and kiss my Adobe software goodbye?

  I went around and around the Adobe customer support site, and it only allows me to post a request in the support group.

  I downloaded a dmg of CS3. I have my license loan number.

  I try to install it, and I get the error message:

  Setup error

  Setup has encountered an error and cannot continue. Contact Adobe customer service.

  But I can't communicate with them. Adobe support is going in circles. Now what?

  Maybe CS3 does not work on OSX Mavericks.  It would help if they would just say.

  Some people have had some success, http://roaringapps.com/apps:table

  You must run the cleaner and then try and install, use the CC cleaning tool to solve the installation problems | CC, CS3 - CS6

  If this fails with the same indefinable message, check your Setup logs, problems with the Setup logs. CS5.5, CS5, CS6, CC

• App Store: Your device or computer cannot be verified. Contact technical support for assistance.

  I am running the latest version of El Capitan, and I tried to restart the computer and the applications of countless times. I have nowhere to go in this situation! I tried to use different WiFi. I tried to delete the plist of network document and I found flat on it. I can't play any of the games that I paid good money for! There seems to be no solution!

  Support for the App Store. There is a link contact and troubleshooting.

  Support

• How can I contact technical support for assistance?

  How to get the help of a man helping a new creative live account?

  No thanks.

  I'm not an adobe employee and I'm not paid to help. I'm just a part of the adobe user community, help other users.

  If you want communication in real time with adobe support, your best bet is the cat.   Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html