I get the A12E5 error message when you try to download creative cloud.

I had a virus but got most of it is resolved. Is in trouble with Acrobat 9 Pro and Illustrator. All the other CS5 works well. Thought it would be a good time to upgrade to creative cloud, but now I hget A12E5 error when you try to download. Can someone help me?

See the following help document:

A12E1 error installing creative products Cloud | CC-

http://helpx.Adobe.com/creative-cloud/KB/a12e1-error-downloading-creative-cloud.html

Tags: Adobe

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