I get the error 16 "Please uninstall and reinstall the product.

error 16.jpg

Hello.

When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.

Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.

What can I do?

Andreiutz wrote:

Hello.

When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.

Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.

What can I do?

I think it is a hidden folder.
Two ways to make it visible:

  • Control Panel > Folder Options > view tab > select Show hidden files.
  • Simply type c:\ProgramData\Desktop in the commandbar on top of the Explorer. This should show the contents of the folder.

Gene

Tags: Photoshop

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