I get this KB2481109 update and it still fails to update it's a virus
I get this KB2481109 update and it still fails to update it is a virus and how iI to get rid of this?
Hi Judy,.
1. do you get an error code?
2. who is the antivirus installed on the computer program?
Since this is a security update, there is a chance of infection from malicious software on the computer. We will analyze and identify the cause of the problem.
Method 1:
You can reset Windows Update components and check.
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 how to back up and restore the registry in Windows
Reference:
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Method 2: Virus Scan
www.Microsoft.com/Security/Scanner
See also:
Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services
http://support.Microsoft.com/kb/906602
Hope this information helps. Response with status so that we can help you.
Tags: Windows
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