I get windows32 error when I install a game (cd) into the computer. CD worked on the computer at home ' and last labtop. Help, please!

install cd games I bought online
windows32 error

Hi installin games,.

Welcome to Microsoft answers forums!

(a) what is the exact error message that you receive?

(b) what is the type of your operating system (32-bit \64bit) system?

I suggest you try the following steps:

Step 1: Use the Windows Installer Cleanup utility

Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:

http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.

In the list of the products installed , delete all entries that are related to the product you have installed wrong. If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product

290301 (http://support.microsoft.com/kb/290301/) Description of the Windows Install Cleanup

Step 2: Download and install the latest Windows Installer 4.5

http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Step 3: The clean boot computer and try to install the game.

http://support.Microsoft.com/kb/929135 ---> how to solve a problem by performing a clean boot in Windows Vista or in Windows 7

Perform a clean boot (see step 1 in the link); If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Important: n ' forget not the computer to start normal follow step 7 in the link.

Step 4: Try to run the program in compatibility mode.

To run the troubleshooting program compatibility Troubleshooter

1. open the program compatibility problems by clicking on the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under programs, click on run programs for previous versions of Windows.

2. follow the instructions in the troubleshooting.

http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

If the problem persists, please consult the manufacturer of the program.

Note:

1 make sure that the CD is not bad, scratches or stains on the CD

2. you cannot run 64-bit on a 32-bit system applications

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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