I got a new modem and the router and now I can't print wireless.

I have a Photosmart 8450 printer.  My operating system is Windows7.  I tried to follow the Scan doctor, but I guess I'm not tech savy enough to understand.  It worked fine before the new modem and the router.  She is 'offline' and I can't understand how to put line.  Thanks for any help and easy enough for me to follow.

Hello raedene715.

Thanks for the transcript, it was useful.

Please, check the network cables and connections (side of the printer and router). If possible, try a different network cable.

See you soon!

Tags: HP Printers

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