I got a virus and now I have no sound. My device manager says that I don't have. I don't know how to solve this problem.
I have no sound. I went to my device manager and it says that I have not installed. I'm not very computer, so I have no idea where to go from here. If someone could help me I would be very happy!
Hi ShariKB,
· What is the exact error message in Device Manager?
· How long have you been faced with this problem?
· Did you do changes on the computer before the show?
· You have security software installed on your computer?
Follow the suggestions below for a possible solution:
Method 1: I suggest you to follow the steps in the Microsoft article and check if it helps.
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows
Method 2: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malware
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Important: While running scan on the hard drive if bad sectors are found on the hard drive when scanning try to repair this area if all available on which data may be lost.
Hope this information helps.
Tags: Windows
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