Similar Questions

• I changed to a new computer and get an error message that I need to download creative cloud because mine is corrupted. I'm in an infinite loop. I have download the installer and says that it cannot install because I need creative cloud and mine is

  Help, please? I changed to a new computer and get an error message that I need to download creative cloud because mine is corrupted. I'm in an infinite loop. I have download the installer and says that it cannot install because I need creative cloud and mine is corrupted. Help please! I'm paralyzed!

  [Double question deleted... it is an open forum for other users (sometimes Adobe) answer, not Adobe support...] MOD]

  The best option would be to contact the technical support that can remote into your machine & troubleshoot it. Contact the customer service

  Concerning

  Stéphane

• my windows media player 11 will not rip music. He used to rip very well, but I got comp. recovered, and now it will not. What's wrong? everything else works fine, it is burning, play music, etc.

  look to the top title. my windows media player won't rip music. used to RIP is fine, but I'm me comp. recovered, and now it will not. It's all fine.

  Hello

  ·          What happens when you try to extract?

  Step 1: Try the following steps:

  a. open Windows Media Player. b. click on tools, Options, then choose Devices tab. c. Select the CD drive, and then click Properties d. Select digital and use the correction of error on the part of reading both Rip. e. click on apply and then click Ok. f. try to rip music and check.

  Step 2: If the steps above fail, try the following steps to change the settings for Windows Media Player:

  a. open Windows Media Player. b. click on tools, Options, then choose tab music Rip. c. under Rip settings, change the format to MP3 or WAV. d. then set the Audio settings for best quality. e. click on apply and then click Ok. f. try to rip music and check.

  See also: http://windows.microsoft.com/en-US/windows-vista/Change-settings-for-ripping-music

• I work for an international organization, and I understand that I do not need to download Adobe Creative cloud and we all use it as a village team. My question is how can I access to features after be allowed access to this software. I want to edit a vide

  Help good people - I have a Starter

  Hello

  Adobe Creative cloud is a desktop application that must be downloaded and installed on your computer in order to to use locally.

  Kind regards

  Sheena

• Downloaded El Capitan and now it won't download iTunes on Mac

  Downloaded the latest version of iTunes (12.3.2) and the OS X El Capitan and iTunes is no longer load now on my MacBook Pro 2011. I can always access iTunes on my iPhone 5 and iPad 2. I talked to Apple Support and I just finished a full restart on OS X El Capitan and it's always the same problem. Has anyone else had similar problems with iTunes and this new update of Mac?

  You are the system works well on the use of the current system? and you have enough ram? Another thing would be to try an older version of itunes if you can uninstall the latest version or better yet try to check your hard disk for errors and problems that might be a problem.

• QuickTime will not play on a new iMac (it works in Safari and iTunes, but not Firefox)

  I have the latest update of Firefox, the latest version of Quicktime and the last OSX (El Capitan) on the new Mac.

  I also deleted all the history, cache, cookies, etc and restarted.

  I always get the same message - that I need to "Download Quicktime".

  Well, this seems to be a new thing of El Capitan. You need to take special measures to activate the plugin browser according to an Apple support article:

  A small number of Web pages older still rely on the web inherited from QuickTime 7 plugin to play the media. In OS X El Capitan, this plug-in is no longer enabled.

  Source: If your web browser shows that it lacks the QuickTime plug-ins - Apple Support

  The article continues to describe where you can find the plugins and move them to a folder that Firefox will check. This is help on your system?

• can I use both yosemite and windows do l need to download paralells

  Can I use windows and yosemite on book mac pro, l need to download parallels?

  You can install Windows using Boot Camp Assistant or using a virtual machine, Parallels, Fusion, or VirtualBox.

• I have an annual subscription to Adobe export in PDF, but my computer died and I am setting up a new computer. I also need to download Adobe Reader or Acrobat to download and open the PDF files?

  I export to PDF, but can't seem to download and open the PDF files. I need to download something?

  Hi Lisa,

  To download PDF files, you have nothing else except a web browser.
  However, to open the pdf file that is downloaded, you certainly need to download Acrobat Reader: Adobe - Adobe Acrobat Reader DC Distribution

  Kind regards

  Rahul

• I just got an iphone and am confused with itunes.  I the have not used in years.  I can I sync my music from itunes to iphone.

  I just got an iphone and am confused with itunes.  I the have not used in years.  I can I sync my music from itunes to iPhone.

  You need a computer that is running the latest iTunes version to either a Mac or Windows operating system.

  Mac

  1. Open iTunes.
  2. In the MenuBar at the top of your computer screen, choose iTunes > check for the updates.
  3. Follow the prompts to install the latest version.

  Windows

  1. Open iTunes.
  2. In the MenuBar at the top of the iTunes window, choose Help > check for updates. Learn what to do If you see not the menu bar.
  3. Follow the prompts to install the latest version.

  Instructions for syncing your iPhone here > synchronize your iPhone, iPad or iPod touch with iTunes on your computer via a USB - Apple Support

• I try to download a picture of Photo on a photo card, Sams Club 1.2 and cannot do.  I've got El Capitan 10.11.1

  I try to download a photo camera 1.2 to a Sams Club card and cannot do.  I've got El Capitan 10.11.1.

  If you find how do it directly (which I know nothing about), you should be able to export the photo of Photos to a folder in the Finder, then transfer it to the Sams Club greeting card site.

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• upgrade to El Capitan and I wanted to use AHT

  I have a Macbook Pro running 10.7.5 and wanted to move to El Capitan.  I got a response and a part of it said to stop, restart and hold down the d key to get AHT to run and are looking for hardware problems before I update.  Well, I did it and I finally got a series of Bang.  I took out the key d and rebooted my macbook pro.  So, how do AHT?

  Depending on the age of your Mac, there is no such as a partition on your drive. In this case, it would be on your OEM installation DVD.

  Using Apple Hardware Test - Apple Support

• I started the download of el capitan and did not have enough space for the upgrade - I released space, but now the upgrade is blocked for download

  I'm on 10.10.5 and try to upgrade to el capitan via the App Store.  I don't have enough space at the beginning and upgrade wouldn't start - I got error message says not enough disk space.  Once I released space, download hangs and will not end.  I have restarted the download several times and have rebooted as well.

  Hello

  Take a look in your Applications folder to install Mac OS X El Capitan.app. If you find move him to the trash, then empty/remove it. Another thing you could try is to go to Launchpad and look an article with the 'X' Mac OS X logo on it,

  Click and hold on it until it wiggles, and then click the little 'x' and then delete.

  Restart the Mac, relaunch the App Store and see if you can download now El Capitan.

  Another thing you can do, when the download is complete and what is important before you begin the installation process, do a copy to install Mac OS X El Capitan.app and keep them safe, to an external drive or USB key, the original in the Application folder item is deleted once the installation is complete. It is snack and practice have this spare copy so that you can install on other Macs if you want you will need to re - install the system should anything go wrong in the future.

  And always, always make a backup before making major changes to your system.

• Mac slow before performing at El capitan and after

  EtreCheck version: 2.7.8 (238)

  Report generated 2016-01-30 14:36:13

  Download http://etrecheck.com EtreCheck

  Time 03:35

  Performance: good

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Click [delete] to remove the adware.

  Problem: The computer is too slow

  Description:

  I was running the OS before El Capitan, and it is running slower and slower. When I ran the disc utilities, clean permissions etc, I noticed elements of iPhoto & iTunes seem to show more often, so I thought that updated to El Capitan to resolve issues related to the but didn't, it's just slow, if not worse. Also cleaned the hard drive (160 GB HD space), recently ran OnyX, no help

  Hardware information: ⓘ

  MacBook Pro (15 inch, late 2011)

  [Technical details] - [User Guide] - [Warranty & Service]

  MacBook Pro - model: MacBookPro8, 2

  1 2.5 GHz Intel Core i7 CPU: 4 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1333 MHz

  BANK 1/DIMM0

  Vacuum

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 597 - SN = D8614010AQKDGDMA9

  Video information: ⓘ

  Intel HD Graphics 3000

  AMD Radeon HD 6770M - VRAM: 1024 MB

  Color LCD 1680 x 1050

  System software: ⓘ

  OS X El Capitan 10.11.1 (B 15, 42) - since the start time: about 2 hours

  Disk information: ⓘ

  Hitachi HTS727575A9E362 disk0: (750,16 GB) (rotation)

  EFI (disk0s1) : 210 MB

  HD (disk0s3) [recovery] recovery: 650 MB

  Macintosh HD (disk 1) /: 748,93 (Go 155,99 free)

  Storage of carrots: disk0s2 749.30 GB Online

  HL-DT-ST DVD - RW GS31N)

  USB information: ⓘ

  Computer, Inc. Apple IR receiver.

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus.

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  /Applications/transmit.app

  com.panic.TransmitDisk.transmitdiskfs [no charge] (4.0.0 - 10.5 SDK) [Support]

  / System/Library/Extensions

  com [no charge]. Logitech.Control Center.HID Driver (3.6.0 - 10.6 SDK) [Support]

  com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - 10.6 SDK) [Support]

  [loading] com.logmein.driver.LogMeInSoundDriver (4.1.55f95) [help]

  [no charge] com.seagate.driver.PowSecDriverCore (5.0.1) [Support]

  [no charge] com.Wacom.kext.pentablet (5.2.6) [Support]

  / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

  [no charge] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Support]

  [no charge] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Support]

  [no charge] com.seagate.driver.SeagateDriveIcons (5.0.1) [Support]

  Launch officers: ⓘ

  com [running]. Logitech.Control Center.Daemon.plist [Support]

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [ongoing] com.adobe.AdobeCreativeCloud.plist [Support]

  [ongoing] com.extensis.FMCore.plist [Support]

  com.Google.keystone.agent.plist [loading] [Support]

  com.logmein.LMILaunchAgentFixer.plist [failure] [Support]

  [ongoing] com.LogMeIn.logmeingui.plist [Support]

  [ongoing] com.LogMeIn.logmeinguiagent.plist [Support]

  com.LogMeIn.logmeinguiagentatlogin.plist [loading] [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  [ongoing] com.seagate.SeagateStorageGauge.plist [Support]

  com.TeamViewer.TeamViewer.plist [loading] [Support]

  com.TeamViewer.teamviewer_desktop.plist [loading] [Support]

  [ongoing] com.Wacom.pentablet.plist [Support]

  Launch of the demons: ⓘ

  com.adobe.ARM [running]. [...]. plist [Support]

  [ongoing] com.Adobe.adobeupdatedaemon.plist [Support]

  com.Adobe.agsservice.plist [loading] [Support]

  com.Adobe.fpsaud.plist [loading] [Support]

  com.adobe.versioncueCS3.plist [loading] [Support]

  com.Google.keystone.daemon.plist [loading] [Support]

  [ongoing] com.LogMeIn.logmeinserver.plist [Support]

  com.LogMeIn.raupdate.plist [loading] [Support]

  [loading] com.oracle.java.Helper - Tool.plist [Support]

  com.teamviewer.Helper.plist [loading] [Support]

  com.TeamViewer.teamviewer_service.plist [loading] [Support]

  Launch User Agents: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [loading] com.adobe.ARM. [...]. plist [Support]

  com.Akamai.single - user - client.plist [race] [Support]

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

  com.citrixonline.GoToMeeting.G2MUpdate.plist [loading] [Support]

  User login items: ⓘ

  iTunesHelper hidden Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Firefox application (/ Applications/Firefox.app)

  TransmitMenu UNKNOWN (missing value)

  Dropbox application (/ Applications/Dropbox.app)

  AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)

  Suitcase Fusion 3 UNKNOWN (missing value)

  Adobe Illustrator CC 2014 application (/ Applications/Adobe Illustrator 2014/Adobe Illustrator.app CC)

  Adobe InDesign CC 2014 Application (/ Applications/Adobe InDesign 2014/Adobe InDesign CC 2014.app CC)

  Adobe Photoshop CC 2014 Application (/ Applications/Adobe Photoshop 2014/Adobe Photoshop CC 2014.app CC)

  Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

  Other applications: ⓘ

  com.adobe.InDesign.27552 [loading]

  com.adobe.Photoshop.28192 [loading]

  [operation] com.adobe.acc.AdobeDesktopService.97312.D9648766-E94C-415F-A789-92E7453F649A

  [ongoing] com.Adobe.accmac.51552

  com.Adobe.Illustrator.23392 [loading]

  [ongoing] com.Apple.XPC.launchd.oneshot.0x1000000d.EtreCheck

  [ongoing] com.deskconnect.Mac.31712

  com.deskconnect.Mac.helper [loading]

  [ongoing] com.evernote.EvernoteHelper.32992

  [ongoing] com.getdropbox.dropbox.1952

  [ongoing] com.wacom.Consumer_TouchDriver.8032

  [ongoing] com.wacom.TabletDriver.96992

  [ongoing] JP.co.Canon.cijscannerregister.8352

  [ongoing] org.Mozilla.Firefox.9312

  Internet Plug-ins: ⓘ

  o1dbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [Support]

  WacomNetscape: Version: 1.1.1 - 1 [Support]

  Unity Web Player: Version: UnityPlayer version 5.0.3f2 - 10.6 SDK [Support]

  Default browser: Version: 601 - SDK 10.11

  WacomTabletPlugin: Version: 2.0.0.4 WacomTabletPlugin [Support]

  AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Support]

  FlashPlayer - 10.6: Version: 20.0.0.286 - 10.6 SDK [Support]

  AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [Support]

  LogMeIn: Version: 1.0.961 - SDK 10.7 [Support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 20.0.0.286 - 10.6 SDK [Support]

  googletalkbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [Support]

  LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Support]

  AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [Support]

  Silverlight: Version: 5.1.40728.0 - 10.6 SDK [Support]

  EPPEX plugin: Version: 4.1.0.0 [Support]

  JavaAppletPlugin: Version: version check Java 8 66 17 construction update

  The internet user Plug-ins: ⓘ

  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

  The Safari Extensions: ⓘ

  Searchme Adware!  [Remove]

  iTube Studio

  Slick spare Adware!  [Remove]

  Amazon Shopping Assistant Adware!  [Remove]

  EBay shopping Assistant Adware!  [Remove]

  3rd party preference panes: ⓘ

  Adobe Version Cue CS3 [Support]

  Akamai NetSession preferences [Support]

  Flash Player [Support]

  Java [Support]

  Logitech Control Center [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 748,93 GB disc used: 592,94 GB

  Destinations:

  G - DRIVE [Local]

  Total size: 2.00 TB

  Total number of backups: 70

  An older backup: 2014 - 05-09 at 12:01 AM

  Last backup: 2016-01-20, 16:30

  Size of backup drive: adequate

  Backup TB 2.00 size > (disc 592,94 GB X 3)

  Top of page process CPU: ⓘ

  18% firefox

  10% mdworker (15)

  5% kernel_task

  5% WindowServer

  3 per cent lsd (2)

  Top of the process of memory: ⓘ

  627 MB firefox

  499 MB kernel_task

  213 MB mdworker (15)

  82 MB mail

  Suggestd 61 MB

  Information about virtual memory: ⓘ

  88 MB free RAM

  3.91 GB of used RAM (643 MB Cache)

  27 MB used Swap

  Diagnostic information: ⓘ

  January 30, 2016, 12:25:41 PM/Library/Logs/DiagnosticReports/Adobe Illustrator_2016-01-30-122541_ [redacted] .hang

  / Applications/Adobe Illustrator CC 2014/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

  January 30, 2016, 12:25:40 PM/Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2016-01-30-122540_ .hang [deleted]

  / Applications/Adobe InDesign 2014/Adobe InDesign 2014.app/Contents/MacOS/Adobe InDesign 2014 CC CC CC

  January 30, 2016, 12:25:35 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2016-01-30-122535_ .hang [deleted]

  / Applications/Adobe Photoshop 2014/Adobe Photoshop 2014.app/Contents/MacOS/Adobe Photoshop 2014 CC CC CC

  January 30, 2016, 11:48:25 self test - passed

  January 28, 2016, 07:41:51 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2016-01-28-194151_ [deleted item].cpu_resource.diag [details]

  January 27, 2016, 23:01:14 / Library/Logs/DiagnosticReports /? _2016-01-27 - 230114_.cpu_resource.d [deleted item] iag [details]

  ???

  January 27, 2016, 22:45:35 /Library/Logs/DiagnosticReports/FMCore_2016-01-27-224535_[redacted].crash

  / Applications/Suitcase Fusion 6.app/Contents/Resources/FMCore

  January 27, 2016, 10:44:24 PM/Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2016-01-27-224424_ .hang [deleted]

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  Assuming that you have a valid SIM card in the phone, it is more often symptomatic of a phone that has been hacked or jailbroken to unlock.

  Where do you have the phone first?