I got the redemption of my school in US code and I put my country US but still I can't use it

I got the redemption of my school in US code and I put my country US but still I can't use it

This card was purchased in a country that does not match your Adobe ID

and I changed the conuntry to the United States, but still the same problem.

last year I didn't have this problem but this year, all of a sudden are

(I mentioned this problem school what they said I need to talk with Adobe)

You can switch to support more in depth. Chat one-on-one with us here: https://helpx.adobe.com/contact.html, call 1 (800) 833-6687 / Customer Contact

Thank you

Stéphane

Tags: Adobe

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