I had a bad copy of XP, caught a virus, bought a new genuine copy of XP, now the installation program tells me that it cannot find my hard drive. any suggestions?

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  • What is the number and the model of the computer?

  Because you have restored to factory settings, you will need to contact the OEM (computer manufacturer) for assistance.

  Get in touch with them.

  Dell support

  HP support

  Acer support

  Lenovo support

  Support for Sony

  Toshiba support

• caught a virus. got rid of him by getting my resetting the computer. now it wont let me on wireless interenet: /...

  B4 I reset my computer my wireless interenet worked very well now, it does not connect to a wireless network. I know the interenet is working just because when I plug in an ethernet cable it works, and how im now.

  Go to the website of the manufacturer of your computer/laptop > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner